We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works.
I just gotten my humidifier, is working good..only has to strong light..I hope will not stay the all night because I will not get som sleep then..arrive in the Netherlands, Rotterdam in 2 weeks..no communication with the store was not necessary..
6+
perfect!
I love this excellent humidifier and your perfect packaging!
Il y a des fuites
Cool humidifier. Noise at the maximum is a quiet broth, sleep does not interfere. The backlight is jerky, yes. But it was intended to control the level in low or no light. The backlight does not turn off. From the buttons/twists only the turn off/power adjustment and all. The backlight is easy to prick banally by sticking with an electrical tape/opaque tape the window from the bottom side of the water flask.
It was packed very well. Congratulations. Advice the store
It is a bit pricey but works good I got one and it was damaged but store fixed the problem
per il momento tutto ok
Shipped promptly. Correct power connection. Well packaged.
Wow
Parfait. Super bien emballé et fonctionne très bien
Exelent everything
I couldn’t figure out how it works, but the store was very helpful. Thank you!!!
A chic salesman. competently packed not only the humidifier itself, but also the whole parcel. The previous break-up, two years ago, sent as it was. for which and paid by the dispute and return 100% of the cost due to the crack on the flask. The unit is beautiful, I recommend here to buy-get quickly and safely.
Good and plentiful steam. Little noise and enough water. Satisfid.
I don't appreciate it. It takes a month to arrive.
The parcel came quickly. Well packed. And works well.
excellent product.well packed arrived fast to Netherlands
After buying so many humidifiers, I think this is the best one. Produces so much mist. What I don’t like is that I am not able to turn the light off becus I don’t like lights at night.
Thank you very much the goods came quickly and qualitatively
Moisturizes well, then we'll see.
I put 5 stars because the store has been very legal to me. He sent me the product and it didn't work properly. I sent him the evidence that he lost water. I opened dispute of course. He proposed to send another one without returning the one that didn't work properly and so we did. Now I 've got the new one, it works perfectly and I'm very happy so for me a 10 since usually sellers aren't usually that legal.
Very good store. The first item sent out was defective but seller quickly replaced with a new one. Although it took some time in between replacement am quite happy that it finally works as the place my daughter is in is quite dry.
Very good quality. Very silent u hear nothing. Produces very good steam. Easy to use
Good enough. There is not enough button to turn off the backlight, and it would be convenient if water could be poured from above.
Everything is fine , Packing is excellent. I'm happy with the purchase, I recommend the store!
It came super fast and it works good!
My order didn't come complete! I ordered 2 humidifiers and only 1 came to me.
perfect, thanks
Cool One
The humidifier works great, very quiet, just as described.
Great product thank you to the store.
Plastic build quality is not the best, however works well.
Item very well packaged. Complies with the description. Works very well.
Fast shipping
Super
It works perfectly at half flow is more than enough
Bueno
Water container start developing cracks for unknown reasons, it should be replaced.
The product is beautiful. The very nice store and fulfills what he promises. Buy here with your eyes closed❤‼️
The store is very worried about the condition of the goods. Packing is beyond praise. Thank him for that. Humidifier best!
Stopped giving most after a week,I’m not happy
amazing good delivery. good packaging very HAPPY. i recommend 100%
הייצר really good cute
Very good Device Special very Thank you very much Recommend to buy in the shop this
منتج ممتاز خدمني لسنه كامله والان اشتريت واحدا اخر
Very good device. I recommend it.
it's the second time I order this product. I'm so happy with it. there is no noise at all. got it in a week in perfect condition. very good packaging. very much recommended.