Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Good quality has an excellent price!
Used several times. Good humidifier.
Увлажнитель уже проработал месяц, включаем каждую ночь в спальне, т.к. зимой очень сухой воздух. Нареканий нет, работает тихо, выглядит хорошо, да и в целом когда берешь в руки создается ощущение хорошего, качественного изделия. Посылка была упакована хорошо, отправлена быстро.
The goods came quickly. Just over 2 weeks. Quality is good. Made not of wood, but of plastic (everything works well.
Shipping fast. Description corresponds. It's a whole thing. Parit is weak, for this and took off 1 star
думала будет больше пара, но впринцепе неплохо есть режимы по колличеству пара, подсветки есть пульт управления, таймер
It's fine. With the store did not communicate
Коробка пришла вся мятая, плохо упакован, но работает. Посмотрим далее. Сам товар вроде не поврежден.
Beautiful, came in a crumpled box, but everything is whole. There is a measuring glass and a remote control. Changes light colors. As long as everything is fine!
The humidifier came before the declared deadline, packed well, everything is intact. It turned out to be more than I expected, but it's even better! Works without complaints, looks stylish, the quality of plastic is excellent! Very satisfied!
The diffuser came in 3 weeks. Works well. It looks aesthetic. Very easy to use. I did. Small, but I wouldn't want any more.
Excellent diffuser, one took itself, another for a gift! Lovely design, looks stylish, works fine, added oils, aroma to the whole room)
Very like, evaporates economically, there is enough for a small room
As the flavor works quite well (at least so far), but to hope that such a small instrument will be able to increase the humidity level in the room is not worth it (at least in my room 16 m2 in a week with more work of of of-hygrometer did not change his testimony). Externally it looks quite stylish, not bad imitates a wood pattern, the backlight is unobtrusive and pleasantly shimmers with different colors, the control is intuitive, it does not stop Delivery is fast enough.
Единственный большой минус- верх никак не крепится с низом!!!! Никакой защелки нет - из за этого боюсь ставить на тумбочку чтобы случайно не смахнуть рукой и боюсь оставлять его без присмотра с водой, так как в доме кошка.
Came without damage. Works without comments, quietly.
The humidifier is small and light. The pressure from it is not very big. I thought it would somehow be adjusted the pressure of the pair, but no. Everything works and increases humidity not much, but increases.
Работает. Я думала будет больше. Упаковано было хорошо.
Super recommend
Well moisturizes the air in the bedroom. everything works. looks beautiful.
Крутой , мне нравится , много функций . Ни как не закрепляется верхняя часть , просто надевается сверху . Инструкция не понятна , надо разбираться . Сделано очень качественно
Everything came intact. I did not include it yet, but I like the look
In general, it is weak as for a humidifier, to this every 6 hours of work it needs to rest, but if you use it to spray essential oils, then it is quite suitable. With a pultic in the kit and beautiful illumination... even smoke glows
Все работает функционирует. Спасибо. Доставка быстрая.
Товар пришел за пару недель, все работает, красивый дизайн под дерево, не шумит. Покупкой довольна.
The package came quick and i the tracking was all the time correct. it god deliverd to my house. the item is in perfect condition and everything is working fine. The item is very nice and the design is the same als in the pictures. Thank you store. its my second order from you. 5/5
Came quickly, simpotichny, designed for small rooms, looks great.
The diffuser came whole, and quickly. There are no complaints to the store. Everything works. It is convenient that you can control from the remote.
Great idea for a gift for the new year! Aromalamp came well packed, safe. Immediately Connected, everything works, a beautiful and soothing interior item. In the dark, look effectively. Recommend!
Corresponds to the description, works glows. Work timer. But! The lid does not snap just the upper part is covered. It's very uncomfortable. It's uncomfortable to lift and move. Water will shed easily
Very cool thing)) thanks to the store
Cool thing, came in 11 days. While I like everything very much))
Everything is fine, the delivery is fast, it came without damage, it works.
Excellent humidifier for a small room, we use a week, all without complaints. Turns off automatically when water becomes small. And there is no excess light, because we took for a baby who sleeps in perfect darkness
Sorry, there is no instruction for Russian, although everything turns on intuitively
Good humidifier for your money. Beautiful illumination, add aroma oils. There is a timer function: hour, three and six hours. Purchase satisfied
Works. Fast Delivery Looks good
Good humidifier, no complaints.
Corresponds to the description. Delivery to Mo about 2 weeks. Excellent humidifier, moisturizes the room in 15 square meters. Meters. I advise the store and the goods.
Works, cool, everything is like in the description.
Good one. I have these in my office, I saw and ordered home. I'll order more. I like him very much! Everything works: Remote Control, modes, illumination. The wire for the outlet is normal, not short. The box came crumpled, but it did not hurt, everything is OK
I did not communicate with the store. The diffuser works.
Everything is fine!
I thought that it was small and with batteries, but it's the size of a large iron)) with a wire-so easy to put on the table, white wire is nothing (((otherwise, it works, there is a remote control
Excellent goods! Fully corresponds to the description! Stylish!
Very satisfied with the purchase. Every night I turn it on. After sleep, the throat does not hurt, which means it moisturizes the air well
The quality is excellent! Aroma lamp works perfectly! Recommend!
Ordered on the advice of friends. Came safe and sound. Testing
Chic humidifier!
Remote not working