Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super!!! As a gift put a mask for sleep :)
Delivery three weeks. Packed well. Everything works. Despite the small tank, water is enough for a long time.
Excellent humidifier, small, high-quality, beautiful, inexpensive, ordered similar for a gift. In the kit there are replaceable filters in the form of cotton sticks and the store put a mask for sleep. The goods and service are very satisfied, thank you!
Works well
всё ок
Заказ так и не получила, вместо ХмАО отправили во владимирскую область. Не знаю кто виноват. Долго шёл спор и сегодня наконец, после того как вмешался АЛИЭКСПРЕСС решили вернуть деньги
Everything came whole, well packed. Works)) of course, he does not moisturize the room fully, but as an additional fragrance and decor-a good thing
Got a humidifier, unexpected that it's so small, not worth this money.
Everything works. It is necessary to wet the filter well, then blow out))) Thanks for the gift
пришел поврежденный, с трещиной. с продавцом не общалась.
Отличная штучка, налил воды, добавил масла, работает, ингалирует.
Works well
Received, in full accordance with the description, in the work has not yet tried
Corresponds to the description. Thank you.
A good humidifier, but it does not reach "excellent". In use is simple. I earned it right away. Glows, sprays water. The main thing is to wet the filter. The negative is that as such, there is no power button on the panel. The panel itself reacts to pressing. Because of this, you can not take the upper part, otherwise the modes will switch.
Excellent air humidifier, very beautiful, everything works well
To Chelyabinsk 3 weeks in Postamat. Everything works. But I lost something. He is small, toy, the room certainly will not moisturize. At us in a children's big is worth, it was also necessary to take a big one at once.
Great humidifier. As a gift put a mask for sleep.)
Humidifier small, 350 ml. Looks stylish, there is a backlight. Of course, it is weak to moisturize the room, it is necessary to put several pieces.
It is ok. But electricity contact a little bit bad
пришло в немного мятой упаковке, но вовреждений нету, работает хорошо
Works great, very fast shipping.
Cool thing, compact, cute! Everything works, it came quickly!
The order came quickly, 5 days before Yekaterinburg✌
Wonderful humidifier, takes up little space
Delivery about 2 weeks, works, thanks for the gift, but did not understand the purpose of the white stick
The parcel came quickly, 5 days to Krasnodar. Well packed and excellent condition, everything works. Thank you store, recommend
Came quickly everything is OK
Everything works, but the box came terribly crumpled, but it does not affect the work, thank you)
I am very satisfied with the product, does a great job, spreads a really good scent. Small and cute and definitely enough for many hours.
Delivered very quickly. Suitable for a small room.
I came quickly. The whole thing. Seems to be working. How much I do not know. As a gift, the mask for sleep was put, nice. Recommend!
Dotarło in 3 days Dziala Super Duza pojemnosc Recommend is mozliwosc change kolorow
To Chelyabinsk in 10 days, everything works, the backlight is pleasant. Recommend!!
Thank you for the fast delivery, all the whole, I'll try, I'll write
очень понравился быстрая доставка.
The order came for the fifth day. Everything is fine. The humidifier was a little less than I thought. In the parcel there was a mask for sleep. Thank you store.
Received the parcel quickly. At first glance, everything is normal. Wet the filter, poured water, assembled, connected to the network. The backlight works, changes the color, but there is no evaporation of moisture. Long waited, but the miracle never happened. Opened a dispute. Want to return the goods and money
Excellent small humidifier) fully corresponds to the description) delivery, unrealistically fast, everything came in 4 days
Very fast delivery, diffuser small, neat, works properly
Drove to me in a monstrous record time-in 3 days. It turned out to be tiny at all.)
Thank you very much very quickly came the order
The order was delivered quickly. Everything works
Charming thing, also for such money. Very fast delivery. I'm happy thank you. The store put a gift mask for sleep.
Works fine, before the MSK came in 7 days by express delivery
доставка за 10 дней, курьером до дома. Работает отлично, выделяет частицы воды в виде , как будто пар, светится в темноте
It came in two days by express delivery, very cool, I highly recommend dripping essential oil, just fine, enough 2-3 drops
пришло быстро. ещё не пробовала.
It came in 6 days to the Moscow region, the courier delivered to the house. They haven't tried it yet.
Fast shipping! Everything works fine!