Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
It's not bad. It makes a little noise. It does not bring adapters for different bottle nozzles thickness.
The pump works fine. Was loaded. Recommend
работает. потрескивает немного, но пока работает
Thank you, very useful article, I arrive without problems in time.
It's the second purchase I make and super happy
Pompo works fine, convenient. Advise.
Everything works. The neck of 19L bottle is less than the inner diameter of the pump☝
It's cool. It shakes normally, it does not make much noise. A liter pumps up 30 seconds. Everything is better than shaking your hands. Producer and I recommend it!!!
It's not very fast. In a glass to type norms. And the kettle is a normal pump better
Noisy, but works well.
Excellent fast and high quality
Доволен, спасибо
Is working
Delivery fast, to Moscow in 4 days, by AZ express to the apartment. Charging on zero, I'll check. I did not communicate with the store, but thanks anyway.
It came in a box, charged, the wire is working, while there are no complaints
It's all here. The goods are well packed. Everything works.
мне очень жаль что так получилось товар прищел но местное отделение не нашли короче потеряли в офисе хотя доставка была дпд
Thank you!
Very satisfied, the pump is compact, it works well, I will order more for a girlfriend
Brought in 3 days directly home. I have not used it yet, I will add a review.
Fast shipping! Works fine! Slightly noisy
Brought very quickly, by courier directly to the house. Everything works, I recommend to buy
Working good!! In beginning called a separate ijzerige flavor but after few times rinse well was this way
Delivery super fast, 5 days, on a bottle of 19 liters dangles, had to old pump disassemble and combine with a new
Fast shipping. We use a month with extra, it works well, and the charge also holds. The only negative, buzzes like a drill
One pass!
Expected that it will be larger, and so excellent cooler, but on bottles in 5L incontinence
It's kind of shaking.
Convenient. One click turns on, repeated-turns off. I checked the work, everything is fine. Shipping fast.
Very fast shipping!
Got a week for two, the pump works without complaints, looks quality
Got connected, works, thanks))
Super
Доставка в Тольятти за неделю dpd курьером. Устанавливать нужно на пробку, иначе будет болтаться.
Everything works! Recommend!
Great pump. I came to St. Petersburg quickly. Delivered the courier I buy is not the first. It's OK! 5 +++!
Супер Мега быстрая доставка. Правда шланг маленький, надо менять. А так отличный насос. Надеюсь прослужит долго
Quality fire!
Excellent pump
Flimsy place of the insert "spout", water flows
A plastic tube trozito is missing to adapt the metal tube to the pump. For the rest of you well
Useful thing
Вроде работает, на сколько хватит посмотрю
Все добре, дякую! Йшло місяць
The store handles and sends the order quickly, the pump (for its price) is good, but here is the delivery service, one of the worst that ever had to face
Happy! Recommend
К сожалению нет таймера на продолжительность рабочего режима.
It came in 4 days, noisy.
Great! It's the third one I buy (for family and friends), the pump works perfectly: you squeeze and water comes out, you squeeze again and stop coming out. It does not leak anything, the supply tube is long so it adapts to all kinds of garrafes. The battery lasts approximately 2 months, so it does not cause too much trouble. It was delivered a week earlier than indicated. I am very happy with the purchase and the store
In general, an excellent pump, but in the kit there is no unit for battery charge, the USB wire for the charger is very short and the water pressure is weak ....