Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
All is well. Packed carefully, everything is delivered as a whole, looks elegant;) works with an acceptable level of noise. The height of the stand allows you to pour both in cans and in pots. The only thing is a very long delivery in 66 days. Already all the holidays have passed, and it was ordered in early November.
Water down San.
Ordered silver, but came white. Seems to be working. One button. You do it once, it flows all the time. Two short 600 ml.
The goods, unfortunately, did not receive. I ordered 11.11, apparently there were many willing, I did not have enough. The store immediately unwritten that the goods are out of stock, offered to open a dispute and return money. I opened a dispute and the money was returned the next day. The seller was given five stars for his honesty and decency.
verry good
Quality product, thank you
Thank you very much. Great thing. I took three, myself and as a gift.
I order the second time, everything is fine and fast.
Interesting thing, it works fine. The tube in the kit is bad to bend and the pump does not sell. If the bottle goes. I bought a silicone hose and everything is fine, the pump is three meters from the bottle and works.
всё работает, продавец мгновенно отправил товар, супер быстрая доставка5+
шло не долго, пластик белый красивый (в других магазинах были отзывы что пластик грязный и ипользованный) ,напор нормальный, не шумный, бутыль сунул под кухонный уголок все устраивает товар и продавца рекомендую
Nareshti goods priyshov. Pratsuya. I'm getting in touch with the dovgo pratzyuvatime.
Item as described, received it very fast, everything seems to be working. I would recommend the item to others.
Everything works fine came quickly
Checked. everything works, the pressure is normal. I recommend.
Good crane-works.
Linda , perfeita!
Delivery is fast, put on charge, then unsubscribe. thank you for the delivery.
The tube is very soft, if it bends it does not come out almost water and forces the small pump. You have to make a hole in a tick stopper here xa q serves you. The battery charging Light puts what you want or the battery lasts very poor.
Good condition