Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Q&A
Normal vacuum cleaner for your money. Delivery sdek, customs in the RB do not need to pay. With all the coupons came out 99 UE
Great. Place order now 3 for family. Seller always helpful.
Came from a warehouse in Ukraine in 5 days. Everything is intact and in working order. This is already my second iLife 7s, the first was without "plus" and worked for 5 years with one battery replacement and one capital cleaning with deep disassembly. This time I did not resist the offer of a very good price, especially since the first one had a main brush. I hope the first repair and with two "bugs" The House will be even cleaner. Yes, there were no claims to the old for five years of work-I hope that the new will work, well, and overpay in 2-3 times for the more focused ones. Thank you for your promptness.
The vacuum cleaner really liked, took out the whole apartment, washed the floors, everything is cool. The box has an additional brush, a cloth for wet cleaning, two filters, there is an instruction in Russian language and a warranty card. Delivery is very fast, several days, by ukrmail. Five points
Great purchase. With promotional code out 8100. Washes, vacuum cleaners. You need to give time to examine the apartment, and begins to work as needed. Well, the design is cool)
Absurdly indispensable, robot is great, good weight… works very well, extremely reliable. Not worth having in black.
I drove quickly because I took it from my country. Very easy setting, convenient to manage. Very easy and quickly finds a charging base. In general, I'm happy. Thank you store.
The vacuum cleaner is cool. A year ago they ordered themselves, this year mom also wanted a robot vacuum cleaner, others did not even consider, ordered immediately the same.
Great quality and easy to set up!! Picked all this up from my kitchen, living room, and hallway! I had just vacuumed yesterday too was only going for like 30 mins if that! Also shipping was super fast! Extremely satisfied! Thanks so much!
Arrived before due to Are delighted
Delivery has been very fast: 2 days. The product works very well. I am very satisfied with the purchase. Highly recommended.
Está muy bien. La primera impresión es que es muy grande pero lo hemos probado en modo aspirador y va bien. El punto negativo es para el empaquetado. Era un regalo para Navidad y el paquete viene sin embalar, en la propia caja del robot de modo que la sorpresa se fastidió.
От пылесоса в восторге Ездит быстренько, не сильно шумный, хорошо собирает пыль и шерсть. Пробовала моющий режим, все отлично. Своих денег стоит. Брала на распродажу за 9т.р. Единственное вопросы к доставке, продавец не мог внятно ответить какой компанией осуществляется доставка, поэтому процесс затянулся, тк у самой компании были проблемы с курьером.
Sucks well. Collected cat and dog hair as a large vacuum cleaner.
Well packed, charging for test,
Дуже класний робот. Дуже задоволені, що купили саме його. Доставка мега-швидка, усього 3 дні! Рекомендую!!!
Довольно быстро пришел. качество на высоте. рекомендую.
Delivery to Ukraine is very fast, three days after the order, the vacuum cleaner was already in the post office. In appearance, the vacuum cleaner looks quite qualitatively made, put on charging 12 hours, then turned on, the vacuum cleaner began work, later I will add a review about the quality, while while while
Very quickly received the goods. On Friday I ordered, on Tuesday I received it. The vacuum cleaner is happy. Instruction in Russian. I did not communicate with the store.
The shipment was very fast, in 4 days I was home. Bring spare parts of filters, brushes and mop. I 've left it all night loading and when I wanted to put it down it didn't work. Tip: to clean you need to light it from the switch under the mop holder, and the mop holder is removed. So you don't mess up the stand when you're sweeping. My house is perfect and I have a dog. When mapea takes time to wet the rag to clean the floor well, but the truth is, it helps a lot. SUPER recommended
Ekspresowa dostawa 2 dni. Ładujemy się i zobaczymy ale na razie mega zadowolona.
An excellent vacuum cleaner especially for such money. To Israel was delivered apparently from abroad as it was necessary to add the duty of shekels 80. It was 10 days, delivered directly to the door. Yesterday I launched the first time after I left to charge for the night. The whole house was perfectly vacuum cleaner, the only thing that did not lie near the dock vacuum cleaner. And so copes with any obstacles. In the box there is an inserted water tank, so before use it is necessary to change to the usual and remove the rag with its fit. Very pleased with the purchase.
Vacuum cleaner Super, came in 5 days from Odessa ukrpochta. Worked for an hour and discharged, but I think that it was not fully charged. Copes with his work on "yay". The photo shows the result. Seller recommend. Also ordered for Black Friday, well saved thanks to discounts.
Product in stock Brasil, thank God not paid tax to corrupt politicians of Brazil. Fast delivery, excellent product quality, well packed. Tip gives first time use have take the base mop (cloth floor) and has not explaining in manual, then pull the two ends tip square to take easy as photo posted it gives very afraid break and if u force very can break. Used a day but am very satisfied, but should remove all obstacles to he sucks your way easily and suggest followed it in first use. Befits buy on offer, recommend.
Excellent device! Delivery to Ukraine in 4 days. Already tried and wet and dry cleaning. I did not find any shortcomings, I'm very glad that I issued an order for this product!
excelente solo esperar a probar
Super, ordered 25.11, and delivered 27. 11. Jedtem very satisfied and sincerely recommend salesman. Definitely still something buy including skle pie. HIGHLY RECOMMEND
I sooo waited for this parcel, the order I made was 12.11.21, I received it today (29.11.21), that before the declared time. The parcel was delivered to my apartment, before it was notified that delivery will be carried out, the goods were packed well, all in individual bags. In the set: instruction, including in Russian language, remote control, two filters: one for floor washing, second for dust, replaceable cassettes for dust filter, A spare rag and a brush for cleaning a rag from hair, a spare broom, and what pleased me most is a warranty for a year. More detailed feedback can be read in my Instagram yanikafed
bardzo zadowolona z robota. odkurza dobrze, wymiata szczeliny. nie testowalam mopa
It's just the dream of the mistress, everything came in integrity and preservation, the robot is charged, everything works, it's clear that it will not be an Efekta as from its, already tried)
Ordered 13.11 received 26.11-fast, but it was an order from Russia. now about the robot: Bought for carpet cleaning, the former vacuum cleaner clearly did not cope with this. But the robot tried to escape from the carpet until it began to use "local cleaning", when it turns in a spiral, it has to help him with manual control from the console,. You often have to clean the container and clean the hair from the brush, signals, What needs help with the red glow of the power button on the lid. The first time did not go to the base at all, even after pressing the button home, when I chose the right place for the base began to return. We need to study "assistant" so that his work is effective.
Works sensational, meticulously czyszci all surfaces recommend❤
Bardzo szybka wysyłka. Zamówiłam w czwartek a w sobotę już był u mnie. Na razie wszystko wygląda ok. Co do tego jak sprząta to nie mogę się wypowiedzieć bo się ładuje.
Good robot vacuum cleaner. Sorry the application does not support this model anymore. With the carpet copes well, washes are also not bad. For everyday easy cleaning will come down
Excellent cleaner, works very well praise, very satisfied, and super fast arrived in 12 days.
Came very well packed and in perfect working condition. Aspire and passes the cloth very well. Have two chicks and is great for cleaning maintenance.
We loved this device, wanted to give a kiss who invented!!! Wonderful, works and strip much dust!!! Recommend the store, really helpful!
Good vacuum cleaner, nice price. The goods came quickly, literally in five days
Great, arrived fast and full. Already worked 2H today lol. Already had bought for my mother a then knew. Prefer the V5 rises best carpet, this is winding balks. Shipping warehouse Brasil.
Everything is super! Fast processing and delivery to door 7 days! Seller Thank you! Recommend!
funciona perfeitamente não deixa um grão no chão! Pano tbm passa mas só serve para dar um brilho. mesmo assim amei a compra limpa todo pelo do cachorro
Excellent cleaner, exceeded my expectations, recommend the device and brand iLife!!!
Я в захваті від пилесоса! Замовила 11.11. а вж е 16.11. я його отримала. В мене 2 кота. Я прибирала через день. Перший раз зробила генеральне прибирання і була в приємному шоці. Практично не було шерсті і волосся. Вмикаю нашого Бублика ( дитина дала ім'я) кожен день.
Everything is fine, except for the history of a container of water. It's very strange that you need to make something up, so that the water is watering. Another minus-it's quite large, it does not pass between all the legs of the chairs. The rest is a perfect machine. Well, the delivery in Ukraine in 3 days is just fire!
Today I received my assistant, called it a Marichka) in the kit there was everything, as described, immediately put on charge. Before Saransk came very quickly, in a week. While included only dry cleaning, in 20 minutes collected a lot of garbage, did not even expect) I attach a photo. When I pressed home, I quickly found the base, though a little bit of furniture. I was very pleased that I went straight on the plinth, I thought that I would avoid steel at a distance from the objects and the walls, but I did not, with my my- Even under the headset and sofa. In general, while davolna purchase. Recommend.
Great store. Delivery in 6 days. The packing just put the factory box in a polybag, but no damage was made. The vacuum cleaner is just a fall. Vacuum cleaner is excellent. Washes too. Pleasant bonus: spare cloth for wet cleaning and 2 spare filters.
Aspiradora_barredora con buenos resultados en sus tareas de limpieza diarias . Es el segundo que gasto , cuando te falta por una pequeña avería es cuando te das cuenta del servicio que realiza
I ordered the 11/11 and received 17/11 super fast. It is beautiful very quiet. I love thank you
Productos según dice la descripción.. pedido el viernes y entregado el lunes súper rápido,, caja en perfectas condiciones… y limpia súper bien.. lo único que veo que repite muchas veces la misma zona y que le cuesta volver a casa… por lo demás bien tema fregado tarda bastante en empapar la bayeta pero con mojarla antes solucionado… y quita manchas no muy difíciles.
Super assistant! Vacuum cleaner, the floor washed. Excellent as on the parquet, laminate, and on the low-end carpet, does not overcome the long fringe on one carpet, in the end, I recommend that the carpet be used.