Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Ok
The goods are delivered quickly enough, well packed, delivered in integrity. The goods correspond to the description.
Diyvala all shvidko for 20 dibs, Garno packane (navel + box, pinoplast,) Sorry for the instrussia.
Sent fast. What actually represents the device we'll see with time.
I liked the goods very much. The generator works properly. I want to buy the same to my family and friends. I did not communicate with the store. The goods are stuck on the border with Kazakhstan, additional duties did not have to pay.
Бутылочка пришла в целости и сохранности. Включила - однозначно что-то происходит:)
Thank you very much for prompt delivery.
The quality of the goods is excellent. Thank you store!
It came quickly. Boiling. How drinking will work, it is not clear, but it should not be worse)
Super thank you!
Bubbles kind of go.
Excellent.
super
The goods came not damaged. After saturation H2 itself turns off.
The order was received on time for 20 days. Packing whole all is OK. Until I tried the device. The store is super, I recommend.
Burlit. Hydrogen releases. The taste of water changes. The exact one of course is that the electrode is made of dirty metal and it also emits particles into the water. That could be dangerous. On charging it shines red, in work it shines blue. You can simultaneously charge the device and charge the water, which is convenient when connecting the power bank.
The device works well, there is a charging cable. The water turns out delicious and useful. For 2 weeks of use, I felt lightness in the body and a surge of strength. I bought the second one for my parents.
Thanks
Хорошая бутылка для генератора воды, мне понравилось,качество хорошие за свои деньги! Работает на все 100 %
I waited for this miracle generator for exactly a month! Everything works fine, looks like in the description. Recommend
OK OK
works great packaged well
The yak is described, the 3 store is not responsible for everything.
очень доволен, рекомендую, заказал сразу ещё три штуки. все работает, на вкус водичка с привкусом перекиси получается
Entrega rápida, o produto tem a qualidade do preço, o manual, mesmo traduzindo é muito ruim, não explica direito e em contato com o vendedor quando questionei quanto a limpeza do aparelho e outras coisas foi evasivo e o produto vem sem marca nenhuma, nem na caixa e na propaganda diz que a marca é YenvQee, muito estranho isso. Comparando a fabricação do hidrogênio na água com uma garrafa mais cara (foto) dá pra perceber a diferença nítida, ou seja, só comprei o produto na confiança de outros que postaram as medidas de hidrogênio (mas dizem que não correspondem a propaganda, pois é menor. Não tenho o aparelho de medição então só resta tentar confiar, mas com certeza deve produzir hidrogênio conforme o preço pago.
Yakisny matter: stainless steel, sklo. Three hwilini and Piti can
Good
The parcel was received through the post office of a new mail in good health and safety. The bottle is whole, without damage. I haven't tried it yet. To the store-thank you.
The product is more or less normal, it works, but the cable for charging the device is hardly plugged into the connector in the generator. While through the network did not charge, because the device was charged, so I do not know if the charging works.
Delivery in 3 weeks to Ukraine. Packed in a carton box with seals, then in a pooerka and in a package. Inside the device itself and the manual in English. Everything works, already tried water, talk about the results is still early With the store did not communicate, he did well, quickly sent, so deserved 5 *. Recommend.
super delivered thank
All ok
I received the order, but I have not used it yet. I just got it, I repair it and I have no time to understand. In appearance, everything is whole. Hope when using will be OK. I recommend ordering all products with Ali with tracking order. Good luck and good mood. Pleasant Shopping and reliable stores.
Thank you, store for an excellent product, I recommend everyone a few days of use experience.
Бутылка действительно работает! Пришла в Казахстан достаточно быстро около 3-х недель. Покупкой довольна, советую друзьям, моя подруга тоже заказала!
Delivery 3 weeks. Works, very small bubbles go from the bottom, when turned on. There is no VP tester, so the main parameter (water) in question, if I find a tester, I will add a feedback.
Water purifier
Отличный продавец, качественный товар. Очень быстрая отправка и доставка! Продавца и товар рекомендую!
Great came very fast and seve very well now I will try it but satisfied☺️
Works, fast delivery.
All According to offer. Good workmanship. No measurement hard tell how many generates hydrogen, but works. As will be durable and will meet your task it buy is successful. As for now worth command :) Shipment was sufficiently secured. Thank you stores.
I liked the goods. They did not solve it immediately. We always use double pressing this increases the time of water charge and its indicators. Charging is not included. Children in the pleasure of looking at bubbles and making themselves such water.
Like while working
I would highly recommend from Urungercekten store related Thanks
Пришёл за неделю-две. Работает исправно. Всё цело, товаром доволен! Вкус меняется на "ионизированный". Посмотрим, как покажет в дальнейшем
Very happy with the purchase, it is excellent quality. Thanks to the store
Great
Madly fast delivery. I didn't even expect it. I really liked the water. The child really loves this useful water
Great stuff!
worked 2 then no more ... not working.