Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
At first did not work alone Jet, now nothing works
Conform to the description
The description has nothing to do with the delivered good I recieved 10 sticks for a humidifier. While i was expecting a 3L Double Nozzle Air Humidifier Essential Oil Aroma Diffuser With Coloful LED Light Ultrasonic Humidifiers Aromatherapy Diffuser. Like this description. So im far from happy and think the ad is very misleading
Instructions Not in French I will see the use
The goods came damaged.
I liked the humidifier. Water flows from above. In the kit itself is a humidifier and a wire, there is no head. Control with one button: just Press one of 3 rails is selected, long press turns on and off the backlight. It works quietly. For the children's room 12 squares just right.
Fast shipping, super silent device, smell burnt after adding essential-recommend
Working humidifier. Controlled by one button. When first used, put the filters inserted into the lid into the water so that they are fed with water. If you do not do this, steam does not go and it seems that the goods are defective. There are several modes of illumination and steam. Small, compact.
Ооочень быстро пришел, очень лёгкий, легко наливается вода, 3 режима. Классный! Единственное, что ночью сам отключается в какой то момент. Спасибо! Советую!
Очень красивый, сильный, достаточно мощный..
Works. Water is enough for a long time. Liters two for a day quietly. Added essential oils. The smell is coming. Multiple evaporation modes, complete with 4 filters and charging cord. No charger.
Everything is fine!
I liked everything, thank you
It came in 24 days. The gray package was damaged, apparently opened. But there was a whole film inside. Everything works fine. Illumination too. You can and without illumination. Different steam modes. thank you!
Хороший увлажнитель, пока нареканий нет, посмотрим в эксплуатации.
Works fine
Took immediately 2 humidifiers from this store to each room, ordered 18.12.21G, came to me 04.01.22G. Boxes are rigid, but the goods are whole, everything works fine. I did not communicate with the seller. The seller and I recommend it. Everything is super.
купил по акции за 900 Рублев нормальный ,тихий аппарат ,светиться прикольно в комнату до 13 квадратов нормально!
Stopped working after third refill.
Okok
The product not called
I haven't tried it yet.
Заказ пришёл у казанный срок :) Продавец быстро отвечал на сообщение. Работоспособность товара ещё не проверял и не распаковывал, так как брал на подарок, как проверю, напишу дополнительный отзыв. Товар упакован очень хорошо.
The faulty came, the box is broken, the backlight works, and the evaporator itself is not. Very sorry!
Пришёл быстро. Всё работает. Спасибо продавцу. Он классный!
I got it damaged . One tube don't work at all . But anyway it work enough to bring some fresh air
all good
Shipping fast arrival best price very satisfied
Thank you very much !!!
Работает! Струи пара не жирные как на картинке, но приемлемые т.к. их две. Есть режимы работы и подсветка. За свои деньги не плохо.
Looks pretty.
super produkt, do pełni szczęścia brakuje pilota. w tym modelu nie ma więc jest extra. polecam
Goods received quickly quality very satisfied thank you
Super works, lights
Everything works, corresponds to the description.
Not working .. Money to the wind. I bought such a de from another supplier was all OK. And this shines and everything is on it.
The right nozzle did not work immediately, but after a while, it works perfectly, it looks beautiful, its function performs!
Product pesimo
It came about 2 weeks before Rostov on Don, did not communicate with the store, it works well, the courier brought home.
Excellent product. Quick arrival.
Good product works all super.
the device worked exactly for a day.next day stopped working.Hope store can help with a replacement. Really disappointed!
I love it!
Super Thank you fast shipping and silent flawless product and works well
Вроде все работает
Все работает супер.
Well packed to send to dents without Has Arrived. Product design is good and sound is very least that it was good just star point to give me a reason you see in the recipe nozzle round one leather must be easy. Shortcomings is with water when put the power cable to separate and put the discomfort.
The humidifier came in 3 weeks, works without noise.
Сначала не понял как работает, но позже разобрался. Отличная вещь!
A great product, just like the description. It is recommended.