Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Product excellent. Reliable store. Quality מצויינת. Thank you very much.
It works perfectly. Yes, the box came poorly protected and completely crushed, but luckily the device did not suffer any damage. Recommended.
It's fine but it's too small for the price
Everything works and for a trifle with protein is nice!)
Small but beautiful, works perfectly!
Received quickly, works very well, very pretty with changing lights
Flocking boxers, the quality is good, the colors are bright, everything is sewn qualitatively, the fabric is dense enough, 95% HB, the purchase is happy, I will order more, I
Perfect!!
I thought q was bigger, but well, okay
I expected it to be much bigger. Just a little bit. Functions its own. Well, the power for the baby norms) with the store did not communicate. Came earlier for 10 days.
exactly as pictured
ok
Quickly sent, came in 2 weeks in Yaroslavl. I'll check it out!
Чуть ли не игрушечный) Работает, на площади 20+ кв/метров почти неощутим...
It works perfectly and is powerful for its size. I'll try some aroma oils later on. Very happy with the purchase, it also arrived at the fixed time.
It came very fast.
Very nice
igual a la foto, fubciona bien
Small diffuser works well sends fast mercier
It’s perfect
OK
Description corresponds, delivery is fast. In works did not try, took as a gift
Works well, only very low performance... I was counting on a big... And in the rest everything is super! For a small room just right... Success to the store!!!
Thank you all super.
The plastic inside is very cheap. Outside looks very nice
JIS nedidukas bet veikia superiniai,viskas idealu.rekomenduoju. Atsiunte lb greitai
Everything is fine
It works Super, the jet is good. All good
It's not bad, it does its function. The filter is changed by removing the plastic stick by force, for whom xq doesn't know it doesn't explain it anywhere
Plastic and a little smaller than I expected, but for that price it's perfect.
Cool humidifier. I came pretty fast.
nice
great value for money
its working .giving a nice smell delevery so fast
компактный, лёгкий, бесшумный
Excellent product, very good description
Был заказан в подарок. Очень понравился. Работает. Светится.
good
Funguje. Pěkné
Very good product, nice as the photograph, came with its filters and a very nice gift. He sent brilliantly fast. Very confortable.
Very happy with product.
Very good it was worth every penny
It’s exactly like in the pictures. I got the humidifier + 20 cotton filters bundle and it’s really worth it. I 100% recommend it! It even came with a little keychain as a gift<3
The product arrived in good condition and well protected, I like it very much.
bon produit identique a limage fonctionne tres bien. la couleur douce apaise c vraiment un excellent produit
. The goods arrived in a timely manner, works well, without mechanical damage. I thought the volume would be more, it turned out to fit in a female hand. Does not leak when used. Steam gives for its size normal. The only negative is that the upper and lower part differs in tone from each other.
Curti
Pequena, porém muito bonita, tenho usado direto e tô gostando do produto.
Cool but small
Perfect, as seen in the ad, super fast delivery