Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Very cool. Water is long enough.
Everything glows and sobs. Although the box was torn and crumpled. I want to work as long as possible. Well, time will show. Thank you store.
Everything is fine, except for the crumpled package from the post office of Russia. The main thing is that the goods themselves are whole. The humidifier is pleasantly illuminated. The only moment, he will not start working fully until the filters are wet. Therefore, at the first start, you need to wet the filters. Bought for 900 rubles. Per 11.11
Works great!
Очень красивый, хорошо работает, доставили очень быстро
Everything corresponds to the description
Works fine, I recommend
Beautiful)) easy very. Works, but, do not forget to wet the filters first.
Everything is great
Good humidifier, everything works, the box only crumpled, but not scary
Коробка помята при доставке, но все целое внутри. Парит хорошо, кошка довольна )))
Everything works fine, only included a USB wire without a plug, but any one fits.
Thank you, I really liked it, I came on time.
Came quickly, very beautiful, works correctly
Class! Good, quality thing! Come quickly! The store is sociable, advised to change the filter every week) reported that the humidifier turns off itself, like water at a minimum) Indeed, it turns off itself. Dripping aroma oil, the smell is good, moisturizes perfectly, for children's most it) Thanks
Good humidifier at first glance. The box came beaten, but the goods themselves seem to be intact. It is difficult to say at once, but at first glance everything works well
The humidifier is so-so. To the small room. Low evaporation power. No disconnection on exposed humidity.
Very sorry there is no battery
Packed well, the humidifier arrived whole.
The goods received. immediately turned on, works. time will show what quality. the hour works and the humidity has increased from 25 to 40.i think a good result room is 14 meters.
Works very quietly
The humidifier came in 17 days from China, took it for 1000 rubles for Black Friday, met all my expectations, an excellent thing has long wanted to buy for the winter, when the air is it Excellent volume 3L, poured once and forgot, enough for a very long time, the backlight also pleased, you can use it as a night light in the nursery. I recommend to everyone, I hope will work for a long time, I plan to order another two rooms, so as not to drown this)))).
According to the performance of claims, there is no, but the packing is quite badly damaged. If you take as a gift, it will be unfortunate. The humidifier itself works well, complete as in the description. In general, I'm davolen))
Cool humidifier, everything works very well!!
The box is blown, but everything is whole. In the kit 5 rods separately, plus 2 inside were. I bought it for a thousand, I think it's good for this money, let's see how it will serve. The backlight can be turned off, and different modes of operation are-1 or both nozzles. While I really like it)) it came in 3 weeks
All as in the description, I recommend))
Всё хорошо и дизайн и работа.
Glows down, pshits. Came in a mint pack. Eats about 3 AH per night (the bank for the night was discharged by 35%, not new, at 10Ah
Everything has come. In the kit there are 5 filters, as ordered. the live color is brighter.
Очень ждали, купили с большой скидкой. Достаточно увлажняет, тихий, стильный, красивый. Спасибо продавцу!
Посылка в г.Омск пришла за две недели, увлажнитель не большой, подключили все хорошо работает, парит в трёх режимах, подсветка приятно глазу переливается, продавца рекомендую
The product is good, everything works, definitely recommend. But I do not advise Sberbank.
Fast delivery, good packing. While we are hoping we will not be disappointed. Thank you store!
Up to Kieva dijall for 20 dibs. Poki all pratsiuya) sputka potibno daty trochi stand by the water, with a glass of water, sweat and water. You can take a walk, and without. It's not noisy.
It's all over. In pritsyp did not go long. I did not check the work yet.
Quickly came the parcel to Moscow. About 2-3 weeks =)) everything works. Colors change, I thought you can on separately each color. Modes: on light, off light and different modes of two pshikals =))) The past humidifier broke (cactus), barely comes to light. I don't know what it is. I hope this will last longer. I will fill only boiled water. With the store did not communicate
All is well, only I do not feel the smell of the aroma, which has dripped
Everything is fine)
The humidifier received it quickly checked everything works fine.
For its price an excellent humidifier. In a small room, the effect is-the percentage of humidity becomes larger. The lighting is beautiful, the amount of water was enough for several days of use.
Everything works!!! Very cool!!!
Exact description. At first I did not understand how to turn it on, then figured it out. First you need to add water, let stand for a couple of minutes and turn on. The sense of 6e understood the humidifier, but it looks cool)
As usual, the parcel apparently peaked) Well, in general, a good humidifier.
Everything works, I did not think that it would be so simple
Cool humidifier, cool moisturizing, nice design, glows perfectly. Works for Hurray.
The order came in 15 days, steaming well, cooling is felt. I did not communicate with the store, I will work out the review until everything is fine
приехал, немного помудрил чтобы заработало 2 сопла, все гуд
Fast delivery, very cute design, easy to use. Pyhtit-works))
It came quickly, everything works, for a long time there are flavors.
22 days to the Perm Territory by Sberbank logistics. Works properly.