Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Works great
The parcel will arrived late to blame italaine posts.
es genial, funciona perfectamente
velocità nella spedizione bellissimo e funzionante
Great. Changes colors. Tea volume 260 ml
arrivato in ritardo ma funziona perfettamente
Veru tajba
Bad wine, no response from the supplier
All right, you just need to wet the whole filter so it can work.
The goods never came. Ali approved a refund.
Very cute
Cool thing
dejo de funcionar a los 3 días
Świetnie działa, różne kolory i tryby
Zvolozhuvach pratsiuye Dobra, minus in this can not see the zupiinit, it was not mixed.
Really good!
perfeitoooooooo
The order was completed with sufficient quality. Has two modes: continuous and batch production. For me, unfortunately, it works only from a laptop, but I expected more, at least work from an outlet. It was very disappointing, except for the desktop I can not take it to work anywhere. The set contains one filter and cable. The goods were delivered in a month. The product is worth buying for your money, despite the disadvantages of practicality and delivery. But the product is not for everybody! The order is executed quite qualitatively. Has two modes: constant and periodic production. At me, to desire, only works from a laptop, but expected more, at least work from a outlet. Strongly disappointed, except for the desktop, I can not take it anywhere to work. In the kit there is one filter and a cable. The goods were delivered in a month. The goods are worth buying for their money, despite the minuses of practicality and delivery. But the goods are for an amateur!
Small)
Was a heap of crap. Worked for 3 minutes then just sat there and made a loud sound. I did everything that the instructions tell me to do and it didn’t work. Very poor product. Not worth the 3 or however much
Super. Small and quiet. Led light great for night, don’t bother.
not working,
It works well. It doesn't have much power but it's fine
Works well on its first day Cheers
Good product
Everything came as in the description, the goods are good!
Looks nice and is an excellent device. If you have any problem you can solve it very easy... Recommend this store.
Neither the characteristics, nor the operating hours are described.
посылка пришла раньше срока, всё работает.Очень нравится,и воздух увлажняет и глаз радует смена цветов,безумный.Спасибо большое за товар!!!
Заказ пришёл раньше на несколько дней, чем ожидалось. Продавец отправил быстро. Пол часа не могла разобраться как настроить, сначала не было пара, но я перевела инструкцию и все получилось. Увлажнитель оказался несколько меньше, чем я рассчитывала, но это даже лучше, компактный. Плавно меняются цвета, хорошо вписался в интерьер. Есть 2 режима испарения: беспрерывный и интервальный. Удачная покупка, рекомендую!
All class, pratsuya
дошел чуть больше чем за 2 недели, красивый, пришел на новую почту в киевскую обл.
Received the product and to arrive. Realized all use instructions however equipment alloy but nothing comes out, only the lights work
NOTA 10!!
Very good product arrived quickly
great
The product was just as I wanted. It's perfect.
Ideal for humidification terarium
Beautiful cute Super delicate .. Eagerly awaiting the scents to reach test ..
Very small size ..
Tá de Parabéns! Chegou em perfeito estado e Rápido.
Works. The truth is a long time written sound
Petit produit sympa fait le taff sans plus , il reste efficace pour sa petite taille, idéal pour le visage++
I did put so essential oil in in it but didn’t really smell
Good Goods
Is lindooo several colors beautiful and Arrived fast I ameiii