Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Handsome, delivery is fast, packed qualitatively, everything is available as ordered, works properly, after 2 weeks I will still write off the condition (working capacity), but the first time I I of
Все хорошо, быстрая доставка. Работает отлично
Товар нормальный, работает, но доставка не привязана к адресу который ты указываешь, даже индекс почтовый не учитывается, у меня 2 предыдущих заказа также отправили к черту на куличики я пытался вернуть их по указанному в заказе адресу, мне ответили что я
Ordered 09.01 came 19.01 to Ukraine (Kharkiv) to the Post Office. packed normally is not damaged. The store was not contacted the next day after the order. Inside the package found the detail written to the seller waiting for the answer by this time I think that I will try to complement the review
Good product. PT after 8 days delivery.
Fast shipping. Good quality. Thanks!
Works.
Perfectly packed, fast delivery. Quality is good, excellent steam generator.
Broke, flashing and everything...
Fast delivery, everything works, the store also put a spare evaporator
Everything is OK, it works, the backlight is on
Very fast delivery, week. Everything works. A simple device, nothing usual.
To the Murmansk region just over two weeks. Took as a gift. There are no complaints about the appearance. Everything is in the kit. Even one heating element in the stock put. While everything suits. How to present a gift I will complement the review. Completeness and appearance are all as in the picture
Weak, for a small room will go
Выглядит хорошо. Шелеста, писка нет. В темноте красиво. Кабель в комплекте, блока питания нет. Запаха нет. Мне понравилось.
Perfectly packed, works without remarks. Thank you store.
супер
Three good
Got everything in integrity) checked-works! I bought it for a gift
Got everything working, thanks
It is not aroma diffuser only humidifier, warm regular soft plastic prodycto
The humidifier came not working. I shot unpacking and checking for video. Opened the dispute, AliExpress pulled with the decision of a month and then decided that I need to send back the parcel, agree that the cost of sending to China is quite decent. In the end, I remained without money and without a humidifier. Highly do not recommend
Very satisfied, very quickly came and everything coincides with the description of the goods
Купил как подарок на НГ. Не пробовал. С виду хороший.
Wonderful thing! We use daily
Neat stylish as she wanted. Attach in the interior, add a photo
Only need not forget the filter (here are these white sticks) soak in water
Delivery is very fast, the thing is cool!! Very satisfied
Miniature funny thing, the whole family meditated half an hour, in the dark it is very difficult to tear off the look, beautiful, for such a price I highly recommend
Everything is super! Delivered quickly. Packed well. Works fine! Almost silent!
With the complete set and delivery of all the norms, but I do not advise the humidifier itself: water is quickly accumulated from above and it turns off. On emissions, alas
Fine jet. In general, satisfied. For such a sum more and did not wait
The item perfectly matches the one described in the ad and shipping has been quick
Everything works well. I liked it. Recommend.
Fully corresponds to the description. delivery Fast. for 1 L of water. as in the description. thanks to the store.
Доставка на дом. Упаковано очень хорошо. Работает.
More like a lamp, the air does not moisturize. In vain spent 1300, for this money you can and better lamp take
Настольный. Симпотичный. Не пахнет. Струя маленькая, поэтому влажность в комнате 14 кв.м поднялась на 6% за три часа и всё. Выше никак.
Came in 10 days to the Pskov region. Previously on time. Packed well, there are no traces of operation on delivery. Turned on from USB cable. Moisturizes well. Thanks to the store, I recommend.
Cool air humidifier
The humidifier fully corresponds to the description. Delivery to moskvo-2 weeks. Recommend product and store
Works, evaporates. Includes spare sticks and even evaporator. While I put it to flowers, the microclimate creates. Satisfied with the store's goods! Thank you.
Very weak steam jet, one liter is spent about 2-3 days. Moisturizing the room will not work
Cool thing. Everything came in working order. Works quietly. I'll put it on the kids, see how it works if I order another black one in my room. Definitely for such a price I approve the goods.
I'm happy with the humidifier. It became more comfortable to breathe, I have been using it for almost a month, everything works, it copes with its task. Looks, as in the photo, the night light also works.
Huge thank you! The humidifier is excellent, beautiful silent, the goods came quickly, packed perfectly
Works. The principle of operation is toy. In the lid, an ultasonic evaporator to which water is pulled up by a filter as a wick. Complete with a spare evaporator. And not a single filter. It's good that I ordered a dozen. Absolutely silent device. Consumption of full water capacity of the clock for 10-12. The force of the steam is not adjustable. There is no power supply in the kit. Only the cord is micro yusb of a meter. The power is enough for moisturizing the room 8 squares.
Delivery to Khabarovsk a little more than 2 weeks, the courier brought it home, everything works wonderful!
Was broken!!! Did not work
On the room 20 m is not enough, noise is unpleasant. Come quickly!