Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
The steamer is excellent, I liked it very much. Packed perfectly, not damaged. The kit includes the steamer itself, a capacity for water, a glove, a fork for cutting, a brush, an instruction (without translation), but everything is clear and accessible. It is excellent, both in weight and on a hard surface. Delivery to RB fast, two and a half weeks. The cost is lower. Many thanks to the store, good luck and success in the work. I recommend to buy.
The goods are excellent, they dislike it, they do not even need South. Delivery fast!
It came days in 10, it works, as stated. The store sent the steamer quickly, bought using a coupon. I recommend to buy.
Быстрая доставка . Посылка пришла в целости . Аппарат свою работу делает .
The store in the set sends a white glove. Steamer is very good, easy convenient.
All is well. All as in the description. The store put the adapter, for this special thanks. To Rostov charm delivery 20 days. Super. The steamer works, the iron certainly will not replace, but for things that you do not iron, the thing is not replaceable. Thank you.
Great goods! With its functions copes! Very satisfied! Come quickly! In three weeks
Отпариватель получил. Упакован хорошо. С виду качественный, в деле ещё не пробовал.
I bought for 1100 on a coupon on sale) for this money is more than satisfied)
For a long time I wanted a steamer and finally bought this one. Delivered quickly, it reached Krasnodar in a week. The kit is not rich, steamer, water capacity, nozzle for outerwear and glove. What I liked: compact, quickly heats up, complete with an adapter to the euro plug. Water consumption is this: one tank is enough for 2 T-shirts and one pants, which is not enough. Folds smoothes well. But this is not a replacement of the iron, but rather an addition, the speed is slightly faster. Steam on weight is uncomfortable, you need a gladilka. Let's see how the duration can be better or worse.
A handsome man came! As long as I like everything. On the photo on the left, the shirt is steamed, and with the right there is no
I liked it very much! Really disclaims, checked on the coat, I'm happy)))
The steamer got it. Works well. It was necessary to steam an angora sweater, the steamer coped with the task at 100%. I advise everyone.
Everything is fine! Later use add feedback
Well disclaims! It's heated quickly. The box came all crumpled and opened, but I think it's not the store's fault.
Delivery is fast, everything is fine, I have not tried it yet
The steamer corresponds to the description, instantly heated, steamed a perfectly cotton shirt. Recommend.
Since the order in Krasnoyarsk territory 15 days. I bought for 2 154,06 rubles. The store sent the goods within twenty minutes after payment. I ordered with a eurovilka, but the device came with a Chinese, plus an adapter. Also included is a brush-nozzle and instruction in Chinese and English, which is in general and is not needed. Quality and good plastic. Poured water, checked, works. Heats up instantly. The capacity for water is small, but one thing should be enough. The cord is 165 cm long. The power corresponds to the declared. I bought my wife a gift, I'll give it later. Yes, the front panel heats very much and very long cools, you can burn. The acquisition is very satisfied!
Excellent discharges, everything is whole, I liked
One of the best goods recently, compact, works, quickly heats up. A plug with an adapter, but still a great thing.
Excellent steamer, everything works. The box on delivery is all crumpled, but the goods are intact. Set in the photo. Delivery three weeks. Thank you, I'm happy with the purchase.
Ordered 11.11.2021, received at the Mail 24.11.2021 (Moscow). Instruction only in Chinese, but the pictures are clear how to collect. The box did not crumble during transportation. Clothes are steaming, but not super-powerful.
The steamer came in time. The only adapter lay somehow outside the box. Come on. From the network charges. I haven't tried it yet. As I try-I will complement the review)
A good steamer of pleasant minimalist design. It is quite convenient to hold in your hand. The order was delivered to the House by courier service.
I liked everything very much, the thing is gorgeous, I recommend the store
Delivery to Tatarstan within 10 days. The steamer is excellent. I recommend definitely! To the store of prosperity!
Ordered 06.11.21-received 19.11.21 I did not communicate with the store. Disclaims! I had steamer, all gave, because. There was no desired result. But this kid pleased! Instruction in Chinese, but intuitive how to collect how to use + have pictures. The wire is not super long, but I have enough. Heats up fast! The hand gets tired when you're long off, but it's expected. In the complete set of the glove-the most ordinary, not Thermo, I.E. She won't protect the ferry from burning. I keep the steamer at hand, now refresh the appearance of the thing after the cabinet can be in 2 minutes and do not need to get the board, iron, etc.
Получила посылку примерно через 1,5 недели . Товар соответствует описанию , коробка немного помялась при транспортировке, сам отпариватель целый . Работает хорошо , быстро нагревается ( видно по лампочке , которая перестаёт мигать , значит он готов к работе ) отпарила футболку быстро , очень удобно держать в руках. Все видно на фото . Спасибо продавцу )) заказывала 2 шт себе и коллеге, мы довольны ;-)
хороший отпариватель, резервуара хватает на пару небольших вещей или на одну большую вещь(с тщательным отпариванием),комплектация в картинке,переходник был в комплекте
Курьер доставил до квартиры, спасибо продавцу всегда на связи
The goods came quickly to the Post Office, 3 weeks approximately. Its work performs, while I tried only on the robe, see. Photo. While happy, on other things has not yet had time to try
Works fine. Delivery is less than 10 days to Sakhalin. it came to the Post Office. Track tracked. But the box came as if they were riding it. But the device wasn't hurt.
This is the best thing that's ever happened to me! Now the ironing of things went to a new level! I'm delighted! I advise everyone this model! to the Far East delivered for 11! Days! 11 days Carl)
Good sobs. I don't know. Do not use, lying
The steamer is very small, but it copes with its function, the shirts are steamed off, it heats up quickly, there is an indicator that signals the readiness to go to work. There is an adapter to the Russian outlet in the kit
A wonderful steamer. Simple and convenient.
Definitely recommend to buy. Two down jackets steamed for 15 minutes, super! Very convenient!
до Хабаровск за 15 дней DPD , пришло, качество Сяоми , работает, парит, что ещё нужно )))
Well disclaims, easy! Look at the photo, one side of the shirt is steamed, the usual iron did not smooth what the steamer steamed. Recommend!
Small, but quite powerful. If you need to quickly refresh the thing-excellent. Curtains or a bunch of linen are certainly unlikely. The tank was enough for four small things-two sweaters and two dresses. In general, I'm happy! Comes with an adapter for a fork, a brush and a glove. In the hand lies comfortably. I came to the dudes in a week, I'm awesome. Got in Pyaterochka
Отличный отпариватель, доставка в назначенные сроки, работает на ура, гладит отлично, в комплекте переходник, рекомендую к покупке
It came quickly, packed well. Instructions in Chinese, translated through a photo translator. The device liked, it has not yet experienced it at full strength, but the thing is necessary, I recommend.
The steamer is not the strongest but not bad, I wanted it. I tried to steam my husband's jumper took about 3-4 minutes, half the water went away. came with an adapter. Got in five at the cash desk. True roomy promised on the 18th of the number came 21.but not scary in General days 10 passed. I took myself and my mother I hope she likes it too!
My wife is happy. And that's what it says. Says only rukova difficult to iron) otherwise only one plus
Everybody. I received my order for 9 days in Khimki. The store is very sociable and kind. Always answers messages and even makes discounts for the next purchase. I'm really delighted. The box is crumpled, but inside everything is whole. Immediately turned on and used the steamer. I took the heaviest shirt and did not immediately ironing, I had to wait a little while to warm up. In general, for 1100₽ I am more than happy with the purchase and especially from such a seller. Love you
Good stuff. For such sizes, it is not bad to dissuade. Compact. The only capacity for water would be bigger and long cools.
The goods came quickly. 10 days to Novosibirsk. tried to iron a T-shirt, copes perfectly. For thin fabrics, it's the most. On Dense things has not yet tried. Minus of course that the plug is Chinese, but there is an adapter.
Fast shipping. Thin fabrics fades well, dense is more difficult. Like It
классный товар. Xiaomi как всегда на высоте. не дорого и качественно. Доставка по России, причем дешевле чем из Китая. Пришел за неделю в пермский край из Москвы. выдавали в 5post в пятерочке. всем советую
Steamer in general Super. down jacket on hurray. the only wire is 1 meter. not convenient