Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Works.
It came a week before Samara, the battery is low, the humming is loud, I hoped that it would be quieter. Brought a courier, nice. Appearance as in the photo of the goods. The hose is soft, but it works
I really liked how much pressure it seems to me Powerful, Pts. Good one.
To the store Thank You arrived very quickly in 8 days all OK
Works very cool
It came very quickly for 3 weeks
Muiiiiito unhappy!! Simply the product!!! The store customer provides assistance and has the option not open dispute. Not recommend this shop to anyone!!! Store!!! Am angry.
The jet is thin and therefore fills for a long time, on thanks to the long hose, water collects to the very end. A good replacement for the pump, which the deliverer gives for rent
Humming is loud, and is not fixed on a bottle of 6 liters., a small child to use the problem as he can drop
The pump liked the efficiency in work. Jet of norms., pour 250 gr. (in a measuring cup) for 10 seconds. The noise is small, but it does not interfere. Hand pump, also not 'Mad. This model of electric pump K11, I'm comfortable in application. Nowhere does not keep working well .., you just need the tube not to bend and did not prepate the pressure... I cut it to a depth of 5 liters, and in a cork on the bottle. Drilled the hole to the size of the inner cylinder. Grateful to the store for the fast delivery from the moment of order on the 7th day from Moscow to Penza .. through the point of issue to the mag.5ka'. I recommend the goods and the seller!
estoy feliz muchas gracias envio super rapido
Corresponds to the description
Everything is fine
Delivered quickly. Button with fixation. The pump is noisy. Its functions are still performed, let's see how much is enough.
Sent quickly until they tried. The whole thing.
In the cap of the five-liter bottle made a hole, and put on the pump, there is a step inside which the tube is inserted. Everything is held, you can use it on such bottles. It came out as usual. I did not communicate with the store.
Добрый вечер. После 7-ми дней работы стал гораздо медленнее качать воду. Нет герметичности при установке на бутыль. Быстрая отправка и доставка.
ботарейка была полностью разряжена, провод не заряжал, пришлось раскручивать всё.
Norms.
Works well, it came quickly, purchase is happy
Everything works in 6 days
Delivery to Khabarovsk 21 days. Has bought or purchased for 290₽ with discounts. Delivery is not to the Mail, but to the DPD. The pump is small, looks convenient. Water shakes well. Thank you very much for the goods.
Like working
Works, I have not tried the case yet
The came really fast, just like in the picture website , אחלה solution for space, connect all totipotent bottle
так себе помпа
Great!
Delivered quickly. Is working
помпа пришла разряженной. доставил курьер. хорошо дома был в этот день. не понимаю зачем такую дешёвую вещь курьером отправлять
To Nalchik delivered in 11 days. All as in the description. I'm happy. Recommend!
obrigado obrigada
Express delivery fast. Corresponds to the description. Recommend.
Ordered 11.11. Got in posmat 22.11. Works. Convenient very
Everything is fine! The goods correspond to the description, the delivery is very fast, came all in 5 days. Thank you store!
Sent out was the next day. Packing is normal box. Everything came whole. The product corresponds to the description.
It's okay.
The goods came in time, all as in the description, all OK, thanks to the store
The pump pleased, everything is simple and easy))) pressed once on the button-water leaked, pressed the second time-stopped. Thank you!))))
Packed well, charged-everything works! Installed! Thank you very much store!
Всё ок
Poured works))) in Arkhangelsk for 6 days at here in Pyaterochka
Came quickly, less than a week. Everything is whole, the water is pumping not quickly (but also well, children can safely use). Noisy.
It came very quickly. Goods are quality. Works well.
Corresponds to the description. Good qulity
The most important thing is working. The spout is not very convenient, the kettle is poured for a long time, otherwise quite.
Great pump. Recommend.
Delivery to Moscow Region 5 days. Great thing, especially considering the cost. Someone wrote that they were hanging on the bottle. It was discovered by scientific method that you should put it without removing the lid from the bottle. Yeah, okay. A little noisy. How long will the time show? While everything suits.
Is working
Good pump, immediately earned.
Всë пришло очень быстро , продавец быстро отправил товар, курьер доставил прямо до двери, все как в описании, кабель зарядки в комплекте,индикатор заряда тоже есть, все работает отлично!