Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
the product is small the way I wanted so I can leave it on my work. desk Very good for the price and works very well.
Bad product does not work
I haven't premiered it but it's very nice
I am very satisfied. recommend
Only the color luckly you guys say light green but that is gold tone I also do not know the opening to find for the filter
Very small and not useful
It's very nice.
Super im very happy , work cery good
Item good. Kindly store. Has gifted a keychain carinissimo ❤
The diffuser is medium in quality. First, untwisted in the wrong direction, secondly, strongly flows, thirdly, ugly translucent plastic. But with its function copes well
Good Goods Thank you store
everything as described
The product corresponds to the description of the store I recommend
Спасибо продавцу, отправили быстро, все дошло без боя, отлично работает. Очень компактный. В коробочку положили небольшой брелок в подарок, очень приятно, спасибо)) Единственный минус в том, что нет инструкции на русском, но разобраться не сложно. Заказом довольны.
veremos ha ver si funciona
It's all right. Packaging is reliable. They haven't tried it yet. Thank you! Recommend.
La conexión con cargador, no funciona, no recomiendo
Thought, was what I thought very satisfied with the product.
So glad you. Arrived. Soon. Before. The. Scheduled date.
Not working
The product I received it well, but the plug does not come in so does not work, disappointed
didn't receive the item
It's very good, I 've ordered more and they arrive in less than a month. Seller
Good. Thanks for the gift.
زوينة بزاف و ديكورها زوين و عملية و قتبقى مودة طويلة شكرا
good
I expected it bigger, if it's true that the design is identical to that of the photo, but for 12,10 € too small just need to prove it
Merci
Bien
Very small and so everything is adult
Color is More brown ( kopper) than Rose gold
Works partially not
snel kapot, geeft weinig geur af van de etherische olie.
es precioso no en muy grande pero no es pequeño es medianito y precioso echa bastante vapor aunque el olor es mas suave imajino que por el recambio de algodon pero recomendable
Good morning humificadot does not smoke only lights Led lights I find this product is no good
The video for me is not well done and sometimes you buy one for what you see, I thought they were perfumed because in the video I didn't park the oils like in others and find it expensive for what it is and the job it's going to give. And now to take advantage of it as you can buy the oil, it's expensive and entertaining for me. Time
Bom
tal cual descripcion, llego demasiado rapido saludos venia con un michi de regalo
Beautiful, super fast delivery
It stopped working the first day.
It's very cool. It came perfectly packaged and pretty soon. And as detail the store also sends a very nice keychain. I'm gonna order another one to give away this Christmas.
simply beautiful
Beautiful product works well
'''
isn't bad. is a small size and work perfectly
excelente vendedor el producto un poco pequeño, pero funciona
Good afternoon at the time I made the purchase I put a note in which it said very clearly that the color I was ordering was Light Yellow but that it marked the purple color of the image because you have the name of the product in the wrong image color Apparently they did not read that annotation, I did not ask for the colors they sent, I repeat very clearly I told them in the note that the color was Light Yellow, now they have to solve the problem, thank you.
Llego muy rápido era para miadre yo ya había comprado uno y me encanta llevo meses usándolo y no lo cambio a mi mamá le gustó lo encontró hermoso, aunk no le he preguntado si lo ha usado lo probé y funcionaba bien.
Works great and looks really nice! Love the changing lights!
Very beautiful, good Gift keychains