Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
For a long time I doubted whether I needed such a vacuum cleaner, but still ordered. And now I think how I used to live without him! Very convenient vacuum cleaner and dust collects and washes simultaneously! If there is an opportunity-take it will not regret it! Very well washes, well, exactly better than a mop and hands!
Beautiful vacuum cleaner, I hope it will last in time.
The vacuum cleaner came to Barnaul Altai territory for 9 days, delivered the courier, called, specified, brought to the door. The packing is strong, inside all the contents are not hanging, fixed. Instruction for Russian, who lives in Russia. The interface is clear, everything is simple, as for the child is explained, the instruction for Russian, plus the faithful assistant will always tell you what to do with the vacuum cleaner (water, and charges ~ 4 hours, working time 35 min in full, as if, But since the tank with a detergent should be replenished, it is not big, the cleaning time is tightened on the pauses of the dolitya. I have a big house, 200 square meters. In general, enough for 4 refills of water with a detergent. 1 cap for 1 refill of a container of water (400 ml ~ 500 ml) detergent comes complete with a vacuum cleaner, for the first time enough. Washes well enough, if you do not have hair, so faster, but the scum of hair slows down cleaning, you take three times there. Corners, of course, will have to wash hands, but smooth surfaces Wash is excellent
Hello! I want to say my impression of the goods, the vacuum cleaner is very easy to handle, the quality of the materials is at a high level! Excellent washes solid flooring, linoleum, tile, laminate! Collected from the floor all that was not visible unarmed eye store pleased with the quality of the order!!! Answered all questions, in case of warranty obligations, performs % checked personally! I recommend the store completely, as an official responsible seller!!! On the Internet there are many reviews for this model, see, choose! Thank you very much tineco!
Ideal for cleaning floors without carpets. He has only one brush roller, he will not fit into any slit and is designed to clean hard sex coatings. Even if it cannot climb under the cabinet, the rotating roller creates a strong flow of air that pulls out dust and debris on some removal. Collects large garbage: spliced cat drying, dry flower leaves, water and sand in the hallway, wool, hair, wiping stains, tiled tiles, etc. Minimum maintenance effort: easy to pour clean water, rinse the container with dirty and continue. The vacuum cleaner can work in dry mode, for this top container for clean water leave empty, and into the container for dirty water pour some water, turn off the voice. At the end of the cleaning starts self-cleaning. In the kit there is a replaceable roller and a replaceable filter. Used remove and leave on the base in special compartments for drying, the second set of clean dry put in place in the vacuum cleaner.
Very good product
Vacuum cleaner got, happy as children. Put on charge, waiting! Corresponds to the description, I recommend the store. 5 points! Delivered a day a day. Sold for 26..., used the seller's discount and promotional code, it turned out to buy for 21700r. Pleased!
Super Vacuum cleaner! All write that heavy, I do not agree, light enough, it is convenient to manage! Easy to pour water, drain dirty after cleaning! Recommend!
Delivery by IML, very unreliable information about finding an order. No courier service. I had to get myself to the point of issue and take the order. Regarding the store: Asked about finding an order-received an answer about the lack of information, gave the advice to contact IML. In general, the delivery should be said for a triple. Sending from a warehouse in Russia. The vacuum cleaner itself corresponds to the declared parameters. Cleans and washes well, I advise you to buy.
Vacuum cleaner is satisfied, an indispensable assistant with small children
I'm delighted with the vacuum cleaner! Excellent washes and vacuum cleaners, at the first time and I want to wash the floors with this device all the time.
Amazing thing. Washes great. Looks good. Russified. Much speaks Russian, tells you what to do, for example, pour water. The only negative-heavy enough. And press to wash the dried stain-it will not work as a mop, you have to eat many times one place.
Can good
The shipment was delayed, but these are questions more to the transport company! The store has always been in touch, answered all questions! The vacuum cleaner itself is super! Very satisfied with the purchase, solid positive emotions! Excellent washes! In the house where small children and animals, just not a replaceable assistant!!!
Miracle technique, one drawback that the edges do not wash, and so cool
At this store I ordered the first time, everything is good, the vacuum cleaner came completely whole and working, the courier brought home, before that took the first model from another seller, I. voice assistant, delivery within the norm, in general I advise an indispensable assistant in the house, especially if there are animals, From experience I will tell my wife forgot about the mop with a bucket!
Very good vacuum cleaner. A saving of time because I do not spend the mop anymore. For about 100m2 I have to fill the tray 1 once. And the battery holds impeccably well. For animal hairs it is not the best because the hairs remain blocked on the brush and turns with it. For the rest nothing to say except I advise you.
Fire machine! Packed all soundly. It can be seen that not a cheap device. Each accessory in a separate bag with inscriptions. Birochki and instruction for Russian, and the translation is excellent. Immediately speaks Russian. Box in the factory cellophane. Such a vacuum cleaner is not ashamed to give anyone. It's not giguli-it's Mercedes among the vacuum cleaners. Half the charging and 2 shifts of water was enough to remove the 3-room apartment. Floors after cleaning as well creak from cleanliness. 3 cm along the walls does not cling, but this is a feature of all such devices. Itself washes its roller-counting function. Delivery from Russia-quickly and no customs charges.
Great store!! Fast delivery!!! Excellent washes, perfectly approached the laminate. Excellent!! Recommend!!!
How did I live without him.?! great thing. Only the delivery did not please. I ordered a courier, but in the end they took it from the point of issue.
Проработал с 100% до 0% за 36 минут на режиме авто, макс не включался, полы - керамогранит+ламинат, на площадь 70м2 тщательно «помыть» хватает 60-70% заряда.
Great assistant. Very much facilitated the cleaning of the apartment. After receiving the vacuum cleaner the courier separately as a gift brought 2 bottles of detergent thank you so much to the store for such a useful product of excellent quality❤
Моет плитку на отлично.
It is no doubt the best buy. Delightful equipment: spare roller, detergent, filter. For 20 minutes, wash the floors in the entire apartment, then start automatic cleaning. The inside of the vacuum cleaner is easy to wash, and then you just leave it to dry. Instruction for Russian, a box, a vacuum cleaner and even a vacuum cleaner's speech is correctly rusified. The store answered questions, quickly sent the parcel. And the second parcel sent a gift + 2 bottles of washing. If you doubt whether to buy, you can find a video on YouTube about this vacuum cleaner, it fully meets expectations
A wonderful home assistant. Indeed Washes and vacuum cleaners perfectly. Before that there was Tomas, difficulties in cleaning after cleaning with him was more. The floors are perfectly clean! Thank you)
Everything works. Corresponds to the description. But, was deformed from the plant gum, which collects water, will have to find somewhere and buy a new one. It was even boiled. And also, on the track number he did not display anywhere (the parcel did not leave the sender), the courier when brought, we were surprised.
I got my vacuum cleaner! Yesterday washed the floor, it's just a miracle! Excellent laundered everything! For a three-room apartment enough charge and another 25 percent. I ordered 11.11.21 came 02.12.21 a little delayed, but it's not scary!
Excellent product I do not regret my purchase Fast delivery. I tested it and I think I will not do without it...
The mop is just super. The wife can not get happy, 2 times washes a day)) experiments with a split buckwheat and a poured Kephir in a mix of eggs. I bought for shares for 21.
Satisfied with 100% delivery in 1 week
I did.
Thank you! Great! Great! Great! Fast delivery! I am very satisfied!
The vacuum cleaner came three days earlier than the store promised. Packing all whole, completeness as in the description. Going in five minutes, the daughter of 5 years with his wife collected themselves. Charge 49% was, decided to try, everything is super, and vacuum cleaner and washes both in description and in reviews. Let's see what next this device will show. The first impressions are super, the wife is happy. Recommend.
Received in good condition. Tested once, good product. Clean floor well. Recommended. I hope it can last.
The delivery was not as fast as everyone else-it was affected by the agiotage (sent somewhere in a week, received in 2 weeks), but it was worth it. Vacuum cleaner really liked. It's a pleasure to clean up with him. All you know is, change the water dirty. Perfectly washed the palace and rug in the hallway. Everyone wrote that not for carpets, but no, perfectly coped (in the last photo water after washing the Palau, although I was 2 weeks ago brushed). By means of trying to wash). One charge was enough for all rooms of different degrees of pollution-a kitchen, two rooms and a hallway with a corridor. I hope it will last a long time.
Seller umnichka! In connection with the overload 11.11 for a very long time did not send, but constantly kept me informed! The device itself is super! Thing bomb! Take it safely!
Great product. I recommend for the daily maintenance of the House
Top fast delivery I recommend
Быстро доставили на дом. Хорошая и качественная упаковка ( заводская ). Работает хорошо и что-то говорит во время уборки☺️
Суперский пылесос, красивый, стильный, не очень громкий. Удобная зарядная база.
Very satisfactory vacuum cleaner. We have a dog who loses a lot of hair and we were afraid that the vacuum cleaner will mouth or not suck well but it is very powerful. The only complaint is that it is impossible to pass under the beds. The application to download allows to put the voice of the vacuum cleaner in French. We also thought that the load of the vacuum cleaner would not be enough for our house (110m2) but we use only 50% of the load. It is very handy and not heavy because it progresses by itself without forcing even children can use it. In short this vacuum cleaner saves us time on the household.
Vacuum cleaner super. And vacuum cleaners and washes. There are certainly disadvantages, but this is not critical. Cons for me-heavy and along the skirting does not wash, due to the design of the vacuum cleaner. But dust is gathering along the skirting board. Vacuum cleaner fine and velor mats, everything is fine. Others of course do not advise, well, it is not intended for this. I took 11.11 for 21 tons.
So I became the owner of the miracle of a vacuum cleaner, I had to but get nervous a little, did not send for a long time, the store was always in contact and asked and asked 11. The order came in a whole package and a complete set, checked the worker from the floor collected a lot of dirt, and the water is black as coal, I did not think that that that that Product and seller recommend. The seller promised to send out additional accessories, I got into the first 100 buyers, I will see will not deceive, I'll finish the review.
This is an incredible vacuum cleaner, the man has all kinds of this technique)) and a wireless vacuum cleaner and a washing robot vacuum cleaner and a regular vacuum cleaner) but this is not the friend Take it will not regret it! If you like cleanliness or your wife loves her, take a hundred percent is the best surprise)) I for such a vacuum cleaner and 100 thousand would not regret)) at home you can even the
Very cool washing vacuum cleaner. Even the liquid for washing put A set of spare brushes.
Fast shipping received in 7j, well packaged product and safe delivery Super good product, very satisfied, it cleans the floors very quickly, it is quite handy, not too heavy, there are two filters and 2 brushes it is great to change, the vacuum cleaner cleans very easily. Leaves no trace on the ground it's top Small downside it does not under the furniture and not 100% corners
Excellent vacuum cleaner. It cleans very well. Even after the mop the water is still as dirty. There is an application on the blind, the charging time is long by cons, but given the result obtained it suits me perfectly. There are spare accessories and a product to put in the water tank. It is very design, non-bulky, easy to handle. There is a booklet for the explanations.
Meilleur investissement, ça change la vie , gain de temps et propreté irréprochable, on sent le sol bien propre facile d utilisation fait pas plus de bruit que le dyson livraison impeccable moins d une semaine , merci encore pour cette promos ou j ai pu me le procurer
At the top !! Really a time gain! Only small downside does not make the corners damage
Top livraison rapide avec colissimo merci les bons plans parrainés mdr