We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Crack on the spout of the faucet
Asked to add the hose length for a surcharge. Total ignoring. And so everything works, the first time the taste of plastic.
Товар отправлен быстро. Коробка вся мятая, но товар не поврежден.
Excellent Product very convenient pump. Special thanks to the store for fast delivery by courier. A little crumpled boxes on delivery, but the goods came whole and serviceable. An excellent seller recommend it and I will order it again.
Everything is exactly and very fast delivery. Checked in the work, while everything suits.
The goods received, when checking noticed that the touch sensor for the finger does not work very correctly, and so everything is OK
It came whole and it's okay.
Very cool thing! Delivered in 3 days by courier home. Works from the outlet, but there is a battery that charges. We are delighted!
My request was in black and received in white!!!
Broken goods bad store timo 20 € and no merchandise
Expected for this money more good quality, not enough length of the tube to put with 18 liters separately on the table. Only if the bottle is located below the device. Water jet is thin. In general, the goods are normal but the price is maximum of 1000 rubles. And yes, the kettle in height does not moisture on the stand, you can put a liter jar, but no more
Excellent product I recommend 100% it takes a little while to arrive but it's OK
Удобный аппарат. Есть ограничение времени налива. Всем понравилось. Упаковка помялась при пересылке, но всё цело.
Hair Part ball under slips for years but longer bolt logo adjusting