Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
The goods received within 10 days to Germany, packed in vacuum, the box is not damaged, in action did not try.
The dimensions are completely small. In the photo there is no scale, so be careful when determining the size.
I ordered as a gift for the new year! Well, as you can see, it's not very gift. I hope that it will work)), and so thank you to the store.
Excellent humidifier, it's the second I buy. It came very fast.
A lot of time to arrival, הקופסאות מעוכות, נארזו pressure without protection normal of plastic or paper, lucky שהמוצר came right... Fitting pack product shaped comfortable שאפשר will take out the product and not force... Not so Packers product non-flexible and Dear בסהכ, pretty satisfied... Thank you
OK, small. To Room 10 square. Not enough, but it will be pointed to moisturize. Is working
Very cool!! Everything works fine!! And the backlight is beautiful) looks very worthy! And well moisturizes the room
That's the second I ask. This one is for gift. Mine works great. The fast shipping
Dostaka on time, thought the size would be more
Very small, but working) the filter moistened before turning on, works quietly
меньше по размеру чем предполагала
love that it is carefully bubbled wrapped! size us XS though ... vy small for my bedroom.
The quality is very good. Very long went, the delivery lasted 73 days!!. Very much please, next time, do not send the goods to the transport company LLC "courier services", they work very badly and discredit the work of the esteemed company "" ""
Работает отлично , можно капнуть масло и будет вкусно пахнуть, работает долго, тонкой струйкой
Zeer snelle levering Geleverd een week tijd Goede kwaliteit Dank u wel
At vicorestanie lichet 2 Denia. All right. Computer windows Abo Z Block Live
Everything is simple) received, turned on, works! Packed well.
Free shipping super fast Institution good More small than שחשבתי. But it's a nice thank you to the store
Very cute humidifier, though in the photo seemed more than there is actually. Beautiful backlight with modes. I ordered 11.11 arrived in the city of destination 30.11 for the new post office. Suitable for a small room/office well or for beauty)
Nawilżacz przyszedł pęknięty (widać na zdjeciach), ale nie przeszkadza to w jego użytkowaniu. W komplecie było 11 filtrów i jeszcze 1 w dyfuzorze. Polecam :)
Came in two days and for this shipping on Saturday thank you very much! Works like please. Actually, 300ml! recommend❤️
The truth that quite happy with the humidifier, arrived in three days. If it's small but once filled with water it lasts about 9 hours. Pressing the button has different color changes in a row, or you can leave the one you like and if you don't want light, it also gives you the option. Just need to know what will last, by the way the store rolled up pretty much puts you 12 cotton and not 10 and also gave me a mask for the night
Disfuzeris šiek tiek mazesnis nei tikejausi. Ijungus sviesos keiciasi. Kai atvyks eteriniai aliejai parasysiu ar veikia
Прикольный увлажнитель, добавила в воду эфирные масла, все работает, струйка хорошая, внешне тоже все качественно сделано
There is no battery in this humidifier (Operation only from the network); a small volume of the tank (300 ml); additional operating mode (only continuous jet), automatic steam-out- All this is compensated by the price and the purposes for which it is worth buying: 8 hours of work; the volume of the serviced room is up to 15 square meters; the possibility of of of Twice turned off, with this in the tank there was ~ 150-200 ml of liquid-the reasons are not known and at night turn it on I would not. I did not find any other shortcomings, it works perfectly. The store quickly sent the order-in less than 24 hours. Good buy.
It came in a mint box, but inside everything is whole. By weight as a feather, I even thought that suddenly it did not come. Color and number of filters are all correct, the volume is normal, I hope will perform its function, so far everything suits.
Очень ждала увлажнитель. Масла пришли раньше, а он позже на несколько недель. Бомбический, романтическая подсветка с меняющимися оттенками и лёгкий дымок-пар, не ощутим при касании обладает релаксирующим действием, особенно зимними вечерами. Рекомендую продавца и товары(масла очень экономичны и разнообразны). Бонусом идёт USB-шнур и повязка на глаза.
Everything works
Works the second day without stopping, the quality is excellent, the backlight replaces the night lamp, after the water ends itself turns off
The quality is excellent, everything works. But delivery as to the moon and back. Well done, the message is answered.
Delivery 15 days to the MOS area. Packed very well, will not break. Small but cute humidifier. Externally beautiful, the backlight is gentle. And most importantly it is silent, unlike many other humidifiers. True Fit in a small room, or you need to take several such for the Hall
Zamówiłam that matter forever smarkajace children and dry air at home. Meets its role perfectly. Full flat not nawilży, but with pokojem 20M Radzi wearing sensationally. Love this it simple operation and ability to add essential oils. Recommend. No and delivery, even faster than 3 days.
Thank you all works. Only there is no Russian translation.
Very pretty little, neat, came very quickly. Everything lay out, everything was easy and just turned on. Silent absolutely. In general, a rare case when everything is just fine! Gift glasses for sleep. Very satisfied, I recommend!
Came in a couple of weeks, everything works, touch, turns on and changes color by touch of the finger. I liked it very much
Nice
Shines different colors, easy to manage, but very noisy, hisses and sometimes chokes. Turned on, he worked for 2 hours, turned off, irritates this hissing almost instantly.
Хорошая вешь. Продавец молодец. Доставка быстрая.
Oils evaporate. Well lights room at night
Пришло за неделю, необычно быстро. Работает. В подрок положили маску для сна. Благодарны нашему Китайскому другу за оперативность и общение.
Super fast delivery, everything works
Paid 21.10, 27.10 brought the courier to work, very small, beautiful, backlight color changes while everything works
Маленький, пластиковый. Разбирается и собирается хорошо, без люфта.
Fast, in 6 days. Extradition in 5KA. This color was not available, the store was in touch, offered a replacement for a light tree. I had to agree, I did not want to wait. I hope the workers took on a gift 5 stars in advance
Just a toy for children.
быстро, всё как в описании, рекомендую!
Small convenient, everything works, changes colors
Pretty small humidifier. Delivery is very fast (only 5 days)
Хорошая вещь, для настольного применения. доставка 6 дней.
Good product. Works good and lights are also good . Thanx for the gift also