Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Cool
The goods came broken opened a dispute, the money was returned. badly packed.
Excellent.
Great fan. For its size, it blows powerfully. Sorry no battery included. The store is reliable. Shipping fast. You can order boldly.
The order came intact, packed well, the fan works, 3 speed modes.
Everything works, three modes, put the battery, powerful, I like it, I'm happy, thank you.
J'ai eu un des deux ventilateurs qui soufflait à l'envers, mais j'ai pu régler le problème par moi même
Thank you to the store for the delivery of the goods, the battery is there well
Доставлены быстро, комплектность полная. Было бы неплохо включить аккумулятор в комплектность.Вентиляторы работают, скорости заметно различаются, дует хорошо.
мой повторный заказ. лето проработал без перебоев , заказала ещё один, в другую комнату
The product arrived in good condition and works only while connected to electricity, but it is connected not working because it does not include the rechargeable battery and in the description you should say so.
Great as the description
The product is as described but it got damaged during shipping. It is still functional and I plan to use it.
От повер банка работает.
Fans work at 1 speed only, need either a battery or a special unit for 3.4 amps! I'm upset! The store did not specify this in the description
The product I ordered a long time ago and it hasn't come to me yet. Nor have I been reimbursed
fast.
Отправка и доставка товара быстрые. Нормальный вентилятор, все три скорости рабочие, каждая реально отличается по оборотам, что бы там не писали, немного шумит (шум увеличивается при нарастании оборотов) но не напрягает. Посмотрим насколько его хватит по ресурсу. Транспортировочная упаковка (мягко сказать) никакая - экономят можно сказать на спичках, но ко мне дошел без повреждений.
I liked very nice 3 speeds perfect for my bb carriage. I just think they should clarify that pae being able to recharge it you have to put his lithium battery on.
Delivery fast recommend product and store
Ok perfect
It's fast. Works just fine-it 3 intensities. התופסן bit big but not critical more midi. Seller not sending it with בטריה, just off the wire. Satisfied really
Underpowered, not like
לא הגיע לי עם סוללות מוצר נחמד מאוור קטן יחסית לפי התמונה.
No battery
works perfectly well
There are not three speeds
A nice little fan, works very well.
Product very good
вентилятор очень хороший..если правда... только
i would like to inform you that one of the fan is not working and no battery is working in the fan .
articles parfait
Poor quality. Speed only one. 10 min works, overheats and turns off
Very fast
there was no battery in the fan. But the fan is in good condition.
perfect thanks
Good delivery. The fan works. 3 speeds from the network power supply. Works and from the battery inserted inside. The only negative moment is increased noise. Measurements by noise meter showed the following results- 1 speed is about 50dB 2 speed is about 60dB 3 speed is about 70dB Its functions are still performing.
arrived broken
The device rechargeable and non-working
Great fan. Shumin is not as strong as analogs
All came and fixed, sorry there is no battery in the kit
Too bad the product comes without a battery and that it is not indicated in the main description. other than that looks ok
The product is not working well that is connected to electricity
Broken fan bezel
makes a lot of noise and irregular battery needed
That neither one of you sent it without battery.
not strong
stopped working after 4 days
Convenient to install. Autonomy up to 7 hours in minimum mode. The packaging failed the roads and one device was broken
It works nice with cable, not working without cable connected, therefore book with הבטרייה !! Arrived after weekly