Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
21.12.31 order 22.1.12 arrival Work well and the business wallet Rea.
The box came mint and torn, the device works
Really good and has made working from home much better. Easy to use and did the job. Warm feet make a huge difference.
Great store !!!! Fast shipping. Recommend him !!!
Goods good store good
goodgood
Everything works fine
As a description. It's very fast. Working מצויין. I am satisfied. Recommended.
спасибо .пришло очень быстро .не проверял . это подарок . проверю .напишу
Just like the picture and it's turned on and heated
Fry well, between the maximum and the minimum is not a very big difference, but in fact it does not matter. Adjustable heating power, not supported temperature. The bullets came in scratches and even a little dirty, taking into account that in the product I found trimming overcatch and fabric, it feels like the height of the product is not the same. Valenok himself is sewn and looks pretty high quality. The maximum on the foot is 22, but if you are cold and hold your fingers or slightly diagonally position then 24 will enter :) Packing is good, but for a gift will not go, as our mail is correct to its traditions and has not yet delivered anything.
Heats very well. There are 5 modes H Aggregate.
Very good thing. Pleasant heat like from the burner. Does not overheat, well regulated. It's worth taking.
It's okay. A trial attempt showed that it does not heat immediately. Already thought about opening a dispute. But then, the boot got unleashed. That I did not like it, it's a kind of box. I don't know if it's "Russian Post", but the box was crumpled. When the polythylene was blown, a small piece of the box fell off (apparently, the bottom of the box when the delivery broke through and it just fell out). In general, everything is okay, the goods went faster than expected, days for ten.
When will the apartment be warm?! I really liked it. Heats great. Automatically turns off after an hour, so forget in working condition will not work. If you sit at home for a long time with your feet on the cold floor-buy necessarily.
OK!
Everything as the store says, without trying everything right
The order was received, very satisfied, everything corresponds to the description, delivered quickly, thank you.
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Good buy goods well-received, Very like. Highly recommended.
Genuine warm or hot, Heat pad how for buildings, Jean-Lo foot bar floor as well as enough from entering. What temperature adjustable step up to know what steps leaps genuine hot heavy and Usually 2nd stage seems sufficient dish with cotton This year the first well acid Ali System day seemed
Shipping fast and aquarium cold proof even issued by the Iceman's work go well being Warm Honey nicer
Very good thing!!!
Terrific ~~ ^^ 쥑 four ~~