Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
One of the fans did not work. The husband repaired. the goods came in 25 days.
The goods are working, we will check for Staples in summer will facilitate labor
Got the fan in three weeks. The whole thing. The battery was almost discharged. After charging, I still did not check for how long it lasts.
вкл на зарядку,то он завонял и пошел дым,я выкл.но он работает,розряжу и по пробую заново на зарядку,если не пойдет заряд,то потребую возврат
Only 1 fan works. Packed well. Came charged.
The goods arrived quickly, packed well, the quality is excellent, just what I need. Took for work on the passport
There are no questions about the delivery at all, they delivered the parcel in two weeks. The fan works. Three modes of operation. Came in red. I order this fan not the first time, I'm happy with the purchase again. The parcel came slightly crumpled, but whole.
The colo is not what it looks like in the picture, but good It's what's up, the voltage is low doesn't pull as much air as expected is soft. Something expensive for what you deliver.
Great store, fast delivery, good communication
Awesome! Perfect for watching games outside. There 3 speeds and you can turn the fans any way.
Today I received the article very well packaged, as I opened it I liked that it looked good quality, I tried it and liked it very much but it came to me several weeks late and now it That's the only thing I didn't like.
Excellent vetilator for hiking in hot countries. Seller recommend.
Love it! Such a generous creation!
Baby toy. Practically does not blow. Packed just in a bag.
The left fan cracks, I will understand and repair. Vobschem works, took for ventilation VR glasses
Very good quality only it weighs a little bit
The goods received very quickly. It's whole. I have not tried it yet, but it looks great. I did not communicate with the store. Thank him very much!!!
Everything is fine it's just בליל arrangement. Everything is fine it's just בליל arrangement. Everything is fine it's just בליל arrangement. Everything is fine it's just בליל arrangement. Everything is fine it's just בליל arrangement.
Received quickly the parcel, but it was opened, checked, works perfectly, has 3 speeds, very satisfied, thank you very much to the store.
Come quickly. Work. One. minus the store badly packed came without a box, and the box from the headphones is very soft. I'm happy with it. Girls tie your hair, or you can get into the headphones .... )))
It’s fantastic!
works as advertised, very useful for VR!
Три скорости , всё отлично работает ! Отправка и доставка отлично !
Seller sent faulty item. After negotiating and sending the video with defective goods, the store sent a new item. I am happy with the communication with the seller and recommend it.
Impeccable pour emporté partout ce ventilateur est super bien
I dress when cleaning an apartment. At home strangely, open windows do not help. I used to crawl with a rag and other fan, holding it in my hands. Now I put it on my neck and go! To store many thanks for fast shipment
Thank you so much. I recommend the producer.
Долго шла посылка. Главное что товар целый и рабочий.
Convenient, put on the table, blowing up to 2 meters is normal
Very satisfied, does the job, refrigerator, quiet, the right size
good! works, has 3 speeds, arrived quickly
Excellent, convenient fan. Three speeds. Good quality housing. The LED next to the battery when charging is red, when using-blue. Two weeks. 587 rubles.
The order was delivered in 22 days, tracked. I'll check the work later if I write problems.
The goods came in a whole working condition. delivery 2 weeks. well packed. How will show myself in the work look.
Пришли, все нормально. 3 скорости, дует хорошо.
The box is crumpled, itself is whole. Three speeds. On the last photo, the power button
Упакоковали отлично.выглдит хорошим.еще не пробовала
Everything is fine!!!
Sent very quickly, came very quickly. It works, it blows well. Charges. I do not know just how much the battery will last. Thank you!
The first one side operation is sold as bad as the dispute hadn't fortunately little hands BoA now it should work to cancel the dispute and is in use wind century 3-in-1 unit with dual stage that Doc 2nd single and three with Ori masked some time one hand and and battery when the wind stage automatically adjustable or lack what dashiki Cotton solid the inside is Busin until solid Note2 battery is time it seems a warning and here store min as a responsible seller, as four key
I order not the first time. very much helps in the heat. the store is honest.
Full shipping, just as in description, excellent quality, arrived very fast in less than 2 weeks.
Просто ах...тельная вещь! Три режима мощности, при чем даже первый вполне справляется. В жару самое то. «Ты только подумал об этом, а Китай это уже продает»
Powerful enough, three modes, very convenient, thank you
Fan Ohu .. Nat, at 3 speeds already the eyes dry, perfectly copes and saves from heat. The working time of course is not as much as expected, but may not fully charged came. 10 out of 10, I recommend
Came earlier for 5 days approximately. Fans work. Minus only in the savings logistics (delivery company), for some reason sent to another address to the other end of the city.
thank you for fast delivery. great product, works perfectly fine. no communication with store needed
Very convenient, three modes, powerful enough, thank you
funtioniert gut.! Leider fieferung zu lange
It came quickly, three speeds, it works. Put on charge