Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Broken arrived product
It’s great, it has quite some power, it’s gonna be very useful during summer
Outstanding.
Cute, three modes, battery included and USB charging cable. I thought it would be smaller, but I'm happy. In the summer we'll see how it will save :)
The order is delivered, very satisfied, thank you
So cute I love it a lotttt specially for hot days in summer
perfect ⭐⭐⭐⭐⭐
very beautiful fan l love it thanks to the store l will surely buy again
thanks , works well, not as powerful as I thought, but also not bad, three speeds, battery included, came very quickly, good store
The fan is great! Photos in the ad correspond to reality!
Survived on delivery. Are working
Шикарный вентилятор. Плотно стоит на подставке. Несколько режимов скорости. Шнур для зарядки в комплекте. Рекомендую.
Good Item. ordered 19/9 received 30/9. Impressed. Thank You.
Good mini fan. At full speed, it's good to blow. Took for a train, straight well saved in the heat
All is well, the goods came, everything works
Shipping was extremely quick and it works as stated.
Adorable love it , very happy with my purchase.
дует приемлево, волосы назад конечно не закидывает, но вещь стоящая
Great fan. Light, has 3 speed of rotation of the blades, plastic without smell, does not make noise and keeps the battery charging for a long time. The only drawback is a very short wire for charging it (~ 20 cm). Thank you to the store for a good product and quick work. Shop and seller recommend.
Quality product, good store! Fast delivery! 5+
Corresponds to the description. The box came crumpled, but with the product itself everything is fine. Works great.
It works very well and shipping to Spain was very fast
Cool
Good
Item good arrived. Confirm I validate.
On hot days, when you don't have to conditioning, a fan greets your life. But a mini fan refreshes you the same and is more comfortable. Perfect.
One of the fans came with a marriage, but the store immediately sent in return for another, so the stars 5. the working fan works fine, can be used on the road, at, at
fast shipping
Compliant, my children are happy. Super practical with the option of the light behind
Super product, according to the description it works very well there are three speeds for the fan the light is a little plus and the phone holds well in the intended location
Chic fans! In Crimea took on vacation. Very much helped. The kids used it all the time. Long work, 3 speeds. Advise
Fast shipping, good product.
The charge lasts for a short time, a couple of hours нв 1 mode, the following and even less. The flow is sufficient, but there are valves and stronger. Bandura is not for a ladies bag, my umbrella takes less space. More for the desktop or on the porch in the House to honor))
The goods were with small problems. But the store is good. Solved the problem.
I'm offered one to my mother and is a fan
Perfect, he came in smoothly. Very nice. It has 3 speeds, with light and a platform to leave it standing. Reclassified. He goes to battery with csrga by cable.
sehr gut, hat 3 Stufen die man einstellen kann und ein Licht. Kam sehr schnell an. Perfekt für unterwegs oder für das trocknen der Wimpernextensions.
Very cool!!! I advise everyone.
Shit of course, but you can pamper yourself
Thank you. the quality of the goods is so-so.
Fan Super! Three modes. The box is crumpled, but it is absolutely whole. Comes with a special battery, charge via USB. The wire is attached. I thought it would be smaller. But also so great. The color is calm, not bright. Delivery to Kiev is fast.
All the whole but the package was killed came. Everything works. Battery included. Format 18650.
The box came in crumpled, but maybe it was in the mail, so it's okay. The fan itself is in good condition. Works well, there are 3 modes. I came right away with a working battery.
It's coming! And the battery in the kit was already inside. Works. Three speeds. USB included. Light. I hope it works for a long time. Light, comfortable. Everything has come. The box is really someone opened, probably at customs checked. And then someone else sat on the box. But the fan is surprisingly intact)) blows and cools)
Thank you received quickly, blowing decently
Delivery in Rostov 2 weeks. Corresponds to the description. The box was crumpled, clean in an opaque bag, without a "navel". But everything is whole-because the plastic is quite thick. The battery was discharged. Charged-it works norms. Noise at 1 speed is not big, 2 noise but bearable. Overall satisfied.
A good fan, its money costs. Bought on sale with a promotional code, it turned out about 350 rubles. The size is excellent, very light. The charge lasts for several hours of continuous operation. It does not blow very much, but it saves in a strong heat. A little untagged, so from the table can run: D
Good fan, three speeds. The only thing, in my opinion, the plastic is thin-very light, so standing on the stand while working "walks" on the table. But since I took it to carry, it's okay.
Love It came after 5 days to ISRAEL
Works great. Rechargeable and was pretty strong.