Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
OK
Good quality! Charge for 2-3 hours is enough! I use it in training, it saves very much! Don't bother!
12/9 order 12/16 arrival shipping fast. After tested working during charging color is white, not fixed the gray color random
The impression is two. Fast delivery but no packing. The factory box decently crumpled, the benefit of the device did not suffer. The fan is cool, it blows as it should, it charges, everything is fine. But there is a nuance: 1. the assembly is quite careless-slit, uneven, curve button. 2. charging cords as if used, yellow, dirty. At the same time, the fan itself looks like new and the norms work. For this 4 stars.
Fantastic item. Thanks so much for the awesome fan.100%%%%
It fulfills its function
Don't know, store never shipped my item, for whatever reason
отличный вентилятор! 3 скорости, обдувает прекрасно! спасибо продавцу!
배송이 총알입니다 일주일도 안걸렸어요 작동 잘되구요 시원합니다 근데 소음은 있구요 신경쓸 정도는 아님니다.
no llego
You barely notice the fan, very loose But comfortable.
It's identical to the photo, and the truth gives a lot of air I'm very happy☺
Very fast came, big box, well packed.
wind weak..
the item is too small on my neck I have a thick do you sell larger fans for thick necks for a guy like me neck it's very good quality I'm very disappointed it did not fit my neck I overlooked when I made the order when it said minifan I'm not a mini guy my neck is (Thick) I weigh 270 four kilos do you sell largest size for thick neck for a guy like me please let me know as soon as possible thank you.
Delivery to Rostov-on-Don took about 2 weeks, even a little more. Works so far well, see how long it will last. Watch your neck!
Works fine. I like how it doesn’t need batteries. Need to charge it with USB. We’ll see how it will last
Unnecessary thing. Bullshit
Delivery time is very slow. The wind is too low and the sound is too strong
Sound is pretty big.
Took 19 days to arrive from date of order. Was supposed to be 10 day delivery. Package was a bit squashed. Product works fine. One side of the fan is slight squeaky.
.
Хороший вентилятор, в душном транспорте поможет! Быстрая доставка. Советую к покупке.
Poor.
Są super. Zarówno można chłodzić siebie od głowy jak i tłowia. Bardzo wygodne, świetnie trzymają baterie. Można je założyć wszędzie i zawsze. Najlepszy wybór zakupu, jestem przeszcześliwa. Bardzo elegancko opakowane i u szykowane na podróż.
Pour le moment ça m'a l'air pas mal, à tester en pleine chaleur, à voir donc dans le temps !
Nicer neck big man dowel write happy four key
That's the second time I 've asked. The first time took very little but this time almost a month, even before what was supposed to be. Well wrapped. I 've only opened one of the two because it's a gift.
Good small neck fan, it is not flexible or foldable, it puts around the neck and ventilates with 3 speeds, it is a little noisy, me who wanted to use it in public transport is maybe a bit too loud. But otherwise do the job poncutely
It charges longer than it works, doesn't help much either way, not worth the money
The store is excellent, the messages respond quickly, contact and responsive, sent the goods on the day of the order, as I requested. The fan corresponds to the seller's photo. Looks good, made of quality plastic. Came in a box, with a charging cord. It's loaded. It works quietly. The blowing power was enough for me. I did not like the other one. Behind such a weak flow that is not felt, it blows well only on the sides. Air flow is directed into the ears and lower jaw! Straight way to the cold. On the face does not fall at all. I took two fans-myself and a friend. She uses it, and I couldn't-she's starting to hurt his throat. I sent it back to the system for a free refund. I will look for other models.
The store is excellent, the messages respond quickly, contact and responsive. The fan corresponds to the seller's photo. Looks good, made of quality plastic. Came in a box, charging cord micro USB. It's loaded. It works quietly. The blowing power was enough for me. I did not like the other one. Behind such a weak flow that is not felt, it blows well only on the sides. Air flow is directed into the ears and lower jaw! Straight way to the cold. On the face does not fall at all. Sent the fan back by system free refund. I will look for other models.
Just write only with
Everything is fine
Product is equally but low 쳠 look and windy more witout cotton good tidal ~~ aspire.
Delivery about 15 days to Moscow. 3 speed or air supply power. Tried at high humidity and + 28 Celsius-the head is very comfortable. The mass is small, the child is 10 years old not hard to wear. Works properly. They ordered the second and he came very quickly.
Delivery about 15 days to Moscow. 3 speed or air supply power. Tried at high humidity and + 28 Celsius-the head is very comfortable. The mass is small, the child is 10 years old not hard to wear. This is the second one, the first one was ordered a couple of months ago. Works properly.
Cool don't. Wind is fragile.
Horse Doan is a bullet shipping four ~ days only, sun Yi Gu ~ Commodity Description and maintain and test after charging in progress rea! Recommended ~
Make some noise. Packaging delivered in poor condition. Disappointed
Incredibly quickly Ohm
Everything is fine, it works, there are three speeds. It came in a month from the moment of order, the box is whole without damage. Seller recommend
Good
Kids will like ^^ recommended oh ~ ~
Speedily Dispatched - Well Packed - Would Buy Again - Thanks
Shipping fast. Neck thick man is hang on the neck, while for cold What about with most 쎈 시간 works being Incredibly cool with the key Indoor good sound
Broken came
Thank you. Interesting fan. And works very well.
Good product Super fest delivery
So far good thanks