Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
The goods were delivered on the 4th day, all as in the description. Thank you store!
A good vacuum cleaner, while everything suits
Vacuum cleaner good מאד intensity strong working good already month charge מספיקה for long I מאד recommend the shop this and the product of this have been Robot V8 plus already over a year working working great .⭐⭐⭐⭐⭐
Продавец оставил только положительные впечатления! Быстрая отправка и доставка, товар соответствует описанию)) в отличии от магазина Молния, который отправляет несоответствующий товар и всячески уклоняется от решения проблемы. Заманивают скидками, потом отправляют самую дешёвую модель и всячески затягивают спор. Замену на ОПЛАЧЕНУЮ модель проводить отказываются - только возврат, да ещё по заниженной стоимости… не заказывайте у этих жуликов!!! Заказывайте в оф магазине, к нему претензий нет!
Is OK
очень хороший пылесос.удобный и лёгкий, маневренный,есть подсветка на турбощётке.и 2 щётки в комплекте.
I liked everything very much. Delivered in 4 days. Packed well. Everything corresponds to the description. The backlight is very convenient. I even turned off the main light, because it was better to see the dust due to the illumination. Vacuum cleaner definitely recommend. Thanks to the store and delivery service.
Everything is fine. took for a gift, later will tell.
To Minsk in 5 days. I'll use it tomorrow, I'll write it.
It's super. Very fast delivery. Vacuum cleaner really liked. I recommend it to everyone. My five stars!. Many thanks to the store!
The dust is very convenient, the apartment is 65 sq. m. The charge is hot, the is, in general like it.
Bought the first wireless vacuum cleaner, after wired power of course no, it's useless so far that they hope for something such h at least 4 K. We use it purely to vacuum the floor of the House (laminate, tile), sometimes the salon of the car, the chair for feeding the child. With its tasks copes perfectly, LED lighting is just love, so cool when you can see dust, cat's wool and hair. Quite heavy, but with a pipe the weight goes to the floor and it is normal to vacuum with a small child on the hands. Robot vacuum cleaner from this manufacturer now the truth is simple, so it's easier to quickly take this vacuum cleaner and drive around the apartment.
Very good!!! excellent quality!!!! very light!!!
Отличный пылесос. Легкий и удобный. Есть подсветка на большой щетке. Есть подставка на пол и крепление на стену. Все продумано. Аккумулятор только похоже несъёмный.
Super great odkurza and is very quiet
I received the parcel quickly. the vacuum cleaner itself is beautiful in design and power enough, and the container is large. I offer everyone
Можете когда захотите. Я в шоке, посылка пришла в течении недели и доставил куръер да ещё и без платно. Все цело, всё на месте аппарат заряжен. Не ожидал такой быстрой доставки. Товар дольше обрабатывался продавцом, чем доставлялся. Спасибо. Рекомендую продавца. Если ещё и качество работы будет такое же, то респект вам и уважуха.
Arrived super fast from Poland . Works great on tile and carpet . Super light which is very important !!! I recommend 100%
Siurbliu ESU Labai patenkinta, nebereikia šluotos. 3-jų kambarių butą Su pilna baterija išsiurbiu 2 kartus. Rekomenduoju
Delivered by courier quickly enough. It feels some flimsy plastic, light, but it removes well. Noise, again, less (compare with similar Xiaomi). While satisfied, especially given the price at a discount on sale.
Delivery on schedule, packaging, equipment, everything is fine, tried, OK, for a quick device-an excellent option
так и есть в режиме турбо 20 минут в обычном 40. Аккумулятор не съёмный. чтоб убрать квартиру 70 кв.м хватает.
I bought it on sale for 6350₽. paid 12.11, sent 16.11 immediately after request to ship quickly) delivered by courier to door 30.11 to Vladivostok. The vacuum cleaner came charged, weaker than Xiaomi but the price is noticeably lower) in the kit a lot of brushes, and there is a backlight (this is a plus!!!! How Electric is very good!) recommend!
Delivery 11 days, without damage, oddly enough, because it was delivered by mail of Russia! Although the terms of the order were to deliver the courier "to the door" from the delivery service DPD. But this service apparently delivers goods exclusively to nearby streets from its office... Now about the product: excellent vacuum cleaner. In use a week. Power is enough for carpets, though not for a long time. But they took not for that, but for the dog and cat. Laminate, linoleum and linoleum coating from wool and garbage removes on Hurray. The charge is enough for three days, taking into account cleaning twice a day for 5 - 7 minutes. The treatment is simple as a broom. Definitely recommend! Seller Thank you!
Excellent vacuum cleaner for your money. Made qualitatively, nothing luftitis, everything is fastened tightly. Plastic does not smell. The power corresponds to the description. Working hours as stated. I really like the turbo brush, which allows you to sweep from the corners. Krasnoyarsk reached 6 days.
Thank you for the fast delivery! The vacuum cleaner was brought by courier to the house. Came loaded. Very easy, we will test later. to the store, success and all the best!
Delivery fast, to the store no claim, I recommend. Vacuum cleaner Super expected worse. The suction power is good, the turbo-brush on Hurray removes even the sticky dirt. The only negative that charging does not go through the base.
Everything is not bad, but it hurt for a long time to process the order. Probably a lot of orders. And all is well, I recommend the store
llegó muy rápido pero no lo e probado porque es para regalo
Took for 5816 rubles. Delivery by Courier 12 days. Sucks perfectly even at the first speed. Brushes are very dense, they collect everything-both wool and crumbs.
Vacuum cleaner arrived after 2 days from order from Poland to Germany. Seller sent the product after 3 hours. Ekspresowo. All came complete. The warranty and manual available in Polish. Small toothbrush side already after the first odkurzaniu terribly the zniszczyła, but after it don't mind it in collecting dirt with trudniejszych places. Przyznam that for me is a cool addition, though for some superfluous. Ledy it best amenity in odkurzaczu, seen wet spots, which must evade. Can odkurzać even in the dark. Regarding the suction power, spodziewałam to something better, but the basic mode leisurely collects dust and other paprochy. Maxymalna power my view little different from the primary. Regarding the time-on mode basic vacuum cleaner acted about 40minut (flat 55 sqm dusted 4x for one charge), and the Max 16minut (2x full). Generally it I am glad because failed me to buy it for 111 €, so no what lot complain.
I did not feel much, but the look is decent. The wireless engine, it's quiet. I'll unsubscribe on the fact of use. Probably
At first sight-vacuum cleaner super.
I just opened it and it goes perfectly. It comes super well-packed. We will see q such a result. At my house lasm
Fast delivery, 7 days to România, powerfull sucction quality product.
More like a toy, in the car vacuum cleaner is useless, the power is not enough at all
Everything is fine! The vacuum cleaner works on Hurray. Shipping is super fast. Product and store recommend!
Came in a week, 11.11 with all the coupons cost 6800 with kopecks. Much better than H50 from iLife, but worse than Dyson V6, for their money Fire, delivery to the apartment, jambs are not found, I recommend.
Really good, high force suction reliable and slap-up.
Excellent vacuum cleaner is more than some wired, took for 6400 rubles.-for such a price more than a good product.
Ordered 11.11 came 15.11 super fast and it's not a megapolis, but a regular mukhosransk
Quality packaging. Packed even small parts inside main carton. Delivery ambulance. Backlight found a bunch of previously unnoticed in the corners :)
Очень долгая логистика доставки по городу. Заказ приехал со склада за два дня, а по городу не могли доставить в течении трёх недель.
Product solid, came in two working days DHL-em. I am after the first use, great collects on both modes, very useful small small brush additionally wymiata drobinki with zakamarków, light helps dopatrzyć where already cleanly and where need to improve. Well wjeżdża under bed, cabinet. I am very glad as per case. After use longer I will add another opinion.
I ordered 11.11, and 13.11 already the courier brought a vacuum cleaner. Everything corresponds to the description. It works very quietly compared to Dyson V6 and proselenik, because of this it seems that the power is not strong, but everything spills perfectly. The side brush is a super thing, it removes dust from the corners. I bought for 6200 on sale, for such a price I definitely advise to buy
The vacuum cleaner ordered 11.11 and already 13.11 courier brought it to Nizhny Novgorod. The instructions indicate that it is necessary to charge the battery completely before the first use. The first charging time was 1 h50m. (perhaps it had a little charge immediately). The vacuum cleaner well collects ordinary dust and hair, the backlight helps very much. I did a test, spread the sugar, it was removed not so quickly, I had to go 3-4 times one place to collect all the crackers. Vacuum cleaner sofa, was surprised how much dust he collected (Photo 4). All removable parts, filters are washed Leko, but the remains of dust from the main compartment in some places are difficult to access, water can not be poured there, you have to gently it a Time for cleaning the apartment 40 meters + cleaning the sofa was enough, the vacuum cleaner did not turn off, there was 1 stick of charge. In general, the thing is useful, I will gladly use it for daily cleaning.
Доставка до Кирова 6 дней, курьером до двери дома. Все работает, маме нравится)
Definitely the best vacuum cleaner for your money. I'm taking the second one. Thoughtful, high-quality, pleasant in cleaning. Recommend!
Delivered quickly, the vacuum cleaner himself has not yet checked, waiting for mom for a gift. If there is anything wrong, I'll add a review, but for the time being everything is good!)
If you take this as an electric tank, then 5 points, especially for 6 thousand rubles. This is not a replacement to a large stationary vacuum cleaner, it is not suitable for carpets, but to collect quickly cat food, sand from the street, flour in the kitchen, and water. Enough for about 50 square meters, charges quickly. The power is about like a robot vacuum cleaner of the middle segment, but it's easier to clean. Illumination is a thing! Not very heavy, very convenient with him on the stairs to walk, the nozzles are convenient to switch. Took at the post office a week after the order in Moscow