We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The device arrived broken it's not OK. Very expensive Feng one can use. I want to refund
Works fine
I AM DISAPOINTED OF YOU THE RPODUCT WAS FAR FROM ME I DO NOT UNDERSTAND WHY
Thank you very much to the store for fast delivery to Omsk for 2 weeks. Perfectly packed and everything works
Товар так и не пришёл, спасибо вернули деньги
מושלםם!!! Came within one week. Packaged form perfect.
Notice that in English not adapt to the country of reception (France) not yet able to use it must translate the notice via internet
It's about מהררר product נהדרר working good בנתייים
It came very quickly
Excellent matériel pour la maison. Petit mais efficace.
no ne male
Working so far good.
September minimum order days arrival fully fast summer Work well and tingly Write only.
Steam enters the device and it destroys the touch of the buttons. The numbers pop up every time because of the steam that goes inside
Пришёл быстро,но жутко помята коробка,не смотря на защитную упаковку. Сам аппарат целый,все работает. Не могу сказать что мощный,судя по тесту на фольге.
Первый аппарат пришел с браком ( не работал ) сообщил это продавцу , попросил отснять видео и отправили на завод . Вскоре отправили новый аппарат он работает и надеюсь что он без брака и не будет проблем. Продавец вполне адекватный и помогает . Смело можно заказывать , только при распаковки записывайте видео и не забываем снимать трек номер как доказательство что это тот заказ если будет брак, вы с лёгкостью докажете что это не вы сделали .
Пришел хорошо упакован, все работает.
Very quickly delivered, Good Goods, packed very reliably! Thank you!
סופר מהיר!!!!!!! עוד לא ניסיתי אבל מהירות שי!!!
Product arrived very fast within week… arrived very small
Very good thing.
Came quickly, cleans milling cutters very well!