Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect
Uzsakiau sausio 5D. Gavau sausio 16D. !!! Labai Super!!!
Everything is super, bird by the way removable
Amazing!! Purifier the air, 2 drops of essential oil and all the room מתמלא Bolt range. So beautiful. One shopping best שעשיתי
Works, lighting two colors, excellent, delivery fast, only for the new year did not reach, this is already delivery of Ukraine delayed
Cool lamp-humidifier. Stylish looks in the interior and plus perfectly performs its functions. The supply of a pair is silent, two feed modes (constant, at intervals). The lamp function is also in two modes (different light temperature). Very good product. Recommend.
A mess. I don't send a piece. Not buy it
perfect
Great! Very nice. Several choices of lights. I recommend it.
Very good
Fast delivery, very cute diffuser, everything exactly corresponds to the description. Recommend
es más pequeña de lo que pensaba pero es muy cuqui espero que funcione bien ya que no la he probado porque es para un regalo de reyes.
Super pretty is the same as in the pictures came fast
pas encore utilisé mais très bien emballé .
All the reception is the same Milia difusor. I came to the 12-day camp in Ranisha, Dati. It's all right. Uncle.
Love it very much
The product is beautiful and works very well, the delivery was very fast, I only demand 10 days, the bad thing was that the package came very badly and came with one of the woods of the but the rest is fine, I recommend
It came super fast and it's lovely, 10 out of 10. I recommend it 100%.
Didn’t open it yet
Very pretty as the picture, not yet used because I'm waiting for my order of essential oil
I 've tried it only once but it works perfectly. It can be used only as a lamp or only as a diffuser (light and operation goes separately, which is great). It has three light modes and two steam output modes (continuous and discontinuous) smells tooooda the aroma House you bring me! Also aesthetically it is beautiful I will buy to give away because it also came super fast!
Beautiful diffuser ! I will take more for my friend.
Received very quickly and super well packaged! It's top I recommend
Very happy with my order. As described by the store
Wow!!! He is sooo beautiful
It's great.
Looks beautiful in the interior and moisturizes
Of quality and Precious
Very good quality
Beautiful small clean perfect
beautifull
The lamp is exactly the yak in the photo, the pratsew, 3 modes of the Swiss, the box is worn out, all the reception, delivery is 1,5 city, with a
Delivery was fast and the product has good quality and super delicate