Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Market On Me (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://marketonme.com/portal
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
Thank you very much
I love it. works great, it's beautiful, perfect. 100% recommend
Everything works fine, it came quickly, you can take
Everything is super! I recommend!
Very good and quality air freshener. Seller well done :-) Thank you!
Beautiful, compact, just in circulation. You can leave at night or full-time and the resource will not work out, thanks to a large capacity
The goods were delivered without damage. After checking the performance of the device, I will unsign. Seller recommend.
Everything works. Thank you reviews from other customers (do not understand the instructions). Before turning on, hold the filters in the water for a couple of minutes and you will be happy. Pair a lot, the backlight is pleasant
Works normally, received in good form.
The air humidifier came. Everything works fine. Immediately I'll tell you about the food of such small varlvarok. They need a power supply with a small current of up to 1 amp or a 0.5 amp. Since from the power supply on 2A it does not start. I had to start from power bank in the photo this is clearly visible. The lighting of RGB in the dark is pretty beautiful.
Great humidifier. First worked alone, then read the reviews sold the second and everything works.
Красиво выглядит, работает хорошо.
Normal, its function performs.
Many thanks to everyone for the feedback. Thanks to the recommendations, I got my humidifier. I wet the filters for a minute, ran the holes. Earned. You can simultaneously two, I liked it when in turn. The light is changing. The mood has added. Hello. I'll use it to work. Track tracked, delivery fast. Packing in pupyrku. They won't. We need to order more filters. Advise. Works for 20 minutes. Hope for long time use.
Fully complies with the description
Not yet included, but I think norms, no damage, there were long holidays, sales apparently affect.
Great humidifier! Works three days) with its function to cope with 5 points. Volume 2 liters. When adding oil, it flavors the room well. Shipping fast.
Качество товара соответствует описанию, отслеживался, доставка очень быстрая. Рекомендую продавца.
The parcel came a month later. Instruction in Chinese and English. Powered by USB cable. I'm still impressed with his work (I like it). The box was crumpled, but packed in bubble film. In the kit came 4 filters.
Matches the description. For small/medium room. Recommended.
Delivery about a month in Tomsk region, works quietly, works only from the wire (in the kit the plug does not go), when working changes color, looks pretty. Recommend.
Шикарный увлажнитель!!!! 10 звёзд! В ХМАО самая быстрая доставка из всех моих заказов,очень довольна.Работает оооочень тихо,брала для дочери.
I got it quickly, until I figure out how to turn on, like one button, there is no pair. You have to learn to manage this one button
This is perfect. Smaller than I thought, but the capacity is 2 liters, as described. I would have appreciated a longer power cord (it's only 1m) so I can place it up on a shelf, but I will use an extension cord for this. The instructions are a bit confusing, it says that you can use mineral water in one place and in another place it says you shouldn't. Also the time advised for soaking the swab rod is different. All in all, this is a great product which I recommend, it arrived in one month in Romania. Did not communicate with the store.
Пришло быстро .Меньше месяца .Все работает.Спасибо.
Симпатичный, компактный и производительный
Very fast delivery, straight to the door. Beautiful illumination, changes itself in shape, all colors do not convey there is still blue and yellow. At first, the steam went only through one hole, which upset me, but the design is simple and I disassembled to understand what it is and whether it passes the air at all. I extended the tube, through which steam comes out and everything worked as it should! Just a super thing.
Very fast shipping for NL in week recommend product in price
Looks good, powerful) moisturizes well Air. I thought it would be bigger, but it's small and compact.
Cool! The only one came not working. But I quickly figured out how to repair and he earned.
Everything works fine. I took at discounts for 750r
товар, соответствует описанию, заказывала с дополнительными фильтрами, пришел без них. неприятно.
All is well, if the transport company would not lose it and not move it from one warehouse to another within one city. The parcel waited 2 months. I was told that she was lost, that I already refused her, that she returned to the store ....
When I printed out the humidifier I poured water for half an hour the steam did not go, I already wanted to open a dispute, but then I decided to take out the filters, it did, steam goes good jets
The order was not sent, the money was returned immediately.
Delivery 2 weeks. First turned on, steam does not go. I waited another 40 minutes, does not go. As a result, I found in the reviews that you need to get filters and throw into the water for a couple of minutes, then insert and will be happy. In the end, it turned out, steamed after that. The little one himself, neat. Illumination changes. Sleeping with him became more comfortable.
Working very well will wait til tomorrow how it goes.
The humidifier is cool. Quite easy to use. The order was steamed quickly. Delivery is also not delayed
Lovely thing, fast delivery, good packing, everything works! two modes.
Everything is fine, very polite store
все великолепно работает круглосуточно
Здравствуйте, Ваш товар пришёл с браком, с одного отверстия увлажнение не идёт (не работает одно сопло). Я пробовал несколькими способами нажатием кнопкой, с одного идёт а с трубой нет. Прошу вернуть пол стоимости товара. Спасибо.
VCE works
A small... turned on-it works... it's interesting to watch, but the room will be difficult for him to settle ..
Thank you very much store! Sent quickly, well packed all whole. The product itself is excellent, odorless, pleasant to the touch, works perfectly, also beautiful. At night performs the role of a night lamp, very convenient in the nursery. We're happy!
Sprays well, consumption per night is about a liter. The humidifier died after a few days of use, before it began to turn on itself and did not turn on for a long time. The dispute did not open and wrote to the store. The seller is sociable, quickly solved the question, sent him a video of a non-working device and he sent for 0.72 kop. Second working copy. Now I have one working humidifier and a bowl from the first can be used for a flower pot or something)) the seller is honest, worried about his customers! Definitely recommend buying from this seller!! Thank him very much!!!⭐⭐⭐⭐⭐
Shipping fast. The goods as in the description. Works well.
Great. I liked it very much
Works, performs the function, but came with one spout. the store returned a part of the money.
Z-z came pretty quickly. The description corresponds-as in the picture. It's bad that you can not turn off the backlight.